At a Glance
- Tasks: Deliver exceptional customer service and showcase our quality products with enthusiasm.
- Company: Join BIRKENSTOCK, a global leader in footwear with a rich heritage since 1774.
- Benefits: Enjoy a dynamic work environment, design freedom, and excellent career development opportunities.
- Why this job: Be a brand ambassador and make a real impact in a fast-growing global company.
- Qualifications: Experience in high-quality retail, strong communication skills, and a passion for our products.
- Other info: Fluent in Spanish and English; other languages are a plus!
The predicted salary is between 30000 - 40000 £ per year.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
Your Responsibilities
- You ensure an all-round successful customer experience, offering both comprehensive and personal service through your expertise and open personality.
- As our brand ambassador, you convey the value and quality of our products through your competent support.
- You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
- You will be responsible for opening and closing of the store and ensuring all policies are adhered to.
- Even in hectic situations, you keep an overview and your good mood.
- With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
- Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.
Your Experience And Competencies
- Initial professional experience in high-quality (shoe) retail.
- You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers.
- You inspire not only your colleagues, but also our customers with your positive personality.
- Very good Spanish and English skills; other languages are an advantage.
- Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!
We Offer
BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!
Supervisor La Roca (m/f/d) | NEW OPENING in Lincolnshire employer: BIRKENSTOCK
Contact Detail:
BIRKENSTOCK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor La Roca (m/f/d) | NEW OPENING in Lincolnshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BIRKENSTOCK. Understand their values, products, and what makes them tick. This will help you connect with the brand and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of scenarios where you can showcase your ability to handle different types of customers. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you’re dressed in a way that reflects the BIRKENSTOCK brand. Show that you understand their style and ethos – it’s all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Supervisor La Roca (m/f/d) | NEW OPENING in Lincolnshire
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the BIRKENSTOCK brand shine through in your application. We want to see how much you love our products and how you can connect with our customers!
Tailor Your CV: Make sure your CV highlights your experience in high-quality retail, especially in shoe retail if possible. We’re looking for candidates who can bring their expertise to our team, so don’t hold back!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Supervisor role. Share your customer service experiences and how you keep a positive attitude even in hectic situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at BIRKENSTOCK
✨Know the Brand Inside Out
Before your interview, dive deep into BIRKENSTOCK's history and values. Understand their commitment to quality and sustainability, as well as their product range. This knowledge will help you connect with the brand during the interview and show your genuine enthusiasm.
✨Showcase Your Customer Service Skills
Since the role focuses on providing an exceptional customer experience, prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to stay calm under pressure and maintain a positive attitude, even in hectic situations.
✨Practice Your Language Skills
Given that very good Spanish and English skills are required, practice speaking both languages before the interview. You might be asked to demonstrate your language proficiency, so feel free to prepare some common customer service scenarios in both languages.
✨Dress the Part
As a brand ambassador, your appearance matters. Dress smartly and in line with BIRKENSTOCK’s style. This not only shows respect for the company but also gives you a chance to embody the brand’s image right from the start of the interview.