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For Companies At a Glance
- Tasks: Deliver exceptional customer service and showcase our quality products with enthusiasm.
- Company: Join BIRKENSTOCK, a global leader in footwear with a rich heritage.
- Benefits: Enjoy a dynamic work environment, design freedom, and great development opportunities.
- Why this job: Be a brand ambassador and make a real impact in a fast-growing company.
- Qualifications: Experience in retail, excellent communication skills, and a passion for our products.
- Other info: Work in a supportive team and thrive in an authentic corporate culture.
The predicted salary is between 13 - 16 £ per hour.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe.
YOUR RESPONSIBILITIES:
- You ensure an all-round successful customer experience, offering both comprehensive and personal service through your expertise and open personality.
- As our brand ambassador, you convey the value and quality of our products through your competent support.
- You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
- In the absence of store management, you will be responsible for opening and closing the store and ensuring all policies are adhered to.
- Even in hectic situations, you keep an overview and your good mood.
- With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
- Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.
YOUR EXPERIENCE AND COMPETENCIES:
- Initial professional experience in high-quality (shoe) retail.
- You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers.
- You inspire not only your colleagues, but also our customers with your positive personality.
- Very good English skills; other languages are an advantage.
- Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!
WE OFFER:
BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!
Key Holder London Neal Street (m/f/d) | Part-Time (24h) employer: BIRKENSTOCK
Contact Detail:
BIRKENSTOCK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder London Neal Street (m/f/d) | Part-Time (24h)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with BIRKENSTOCK's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to provide a personal and comprehensive service will really impress the hiring team.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work at BIRKENSTOCK, plus they might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BIRKENSTOCK family. Let’s make it happen together!
We think you need these skills to ace Key Holder London Neal Street (m/f/d) | Part-Time (24h)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Birkenstock brand shine through. We want to see how much you love our products and how you can connect with our customers!
Tailor Your CV: Make sure your CV highlights your experience in high-quality retail, especially in shoe retail if possible. We’re looking for candidates who can bring their expertise to our team, so show us what you've got!
Be Personable: In your cover letter, don’t be afraid to let your personality come through. We value open and friendly communication, so share a bit about yourself and how you can contribute to creating a great customer experience.
Apply Online: Remember to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. We can’t wait to hear from you!
How to prepare for a job interview at BIRKENSTOCK
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into BIRKENSTOCK's history and values. Understanding their commitment to quality and sustainability will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Since the role focuses on providing a great customer experience, prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to embody the brand ambassador role.
✨Practice Cash Register Scenarios
Familiarise yourself with common cash register tasks like processing transactions and handling exchanges. You might be asked about these processes, so showing confidence in your abilities will set you apart.
✨Stay Positive and Composed
BIRKENSTOCK values a positive attitude, especially in hectic situations. Think of times when you maintained your composure under pressure and be ready to share those stories. It’ll show that you can keep the good vibes flowing even when things get busy!
