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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage store operations with a positive attitude.
- Company: Join BIRKENSTOCK, a global leader in footwear with a rich heritage.
- Benefits: Dynamic work environment, design freedom, and excellent career development opportunities.
- Why this job: Be a brand ambassador and make a difference in customers' lives every day.
- Qualifications: Experience in retail, strong communication skills, and a passion for our products.
- Other info: Work in a supportive team and enjoy a vibrant company culture.
The predicted salary is between 13 - 16 £ per hour.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
Responsibilities
- You ensure an all-round successful customer experience, offering both comprehensive and personal service through your expertise and open personality.
- As our brand ambassador, you convey the value and quality of our products through your competent support.
- You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
- You will be responsible for opening and closing of the store and ensuring all policies are adhered to.
- Even in hectic situations, you keep an overview and your good mood.
- With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
- Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.
Experience and Competencies
- Initial professional experience in high-quality (shoe) retail.
- You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers.
- You inspire not only your colleagues, but also our customers with your positive personality.
- Very good English skills; other languages are an advantage.
- Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!
We Offer
BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application! Please hand in your application in English.
Key Holder London Kings Road (m/f/d) | Part-Time (24h) employer: BIRKENSTOCK
Contact Detail:
BIRKENSTOCK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder London Kings Road (m/f/d) | Part-Time (24h)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into BIRKENSTOCK's history and values. This way, you can show off your enthusiasm and understanding of what makes them tick, which will definitely impress the hiring team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a top-notch experience, think of examples from your past where you've gone above and beyond for customers. Share these stories during your chat to highlight your expertise.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the BIRKENSTOCK vibe. It’s a great way to demonstrate that you understand their brand and are ready to represent it well.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows that you’re genuinely interested in joining the team.
We think you need these skills to ace Key Holder London Kings Road (m/f/d) | Part-Time (24h)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the BIRKENSTOCK brand shine through. We want to see how much you love our products and how you can connect with our customers!
Tailor Your CV: Make sure to customise your CV to highlight your experience in high-quality retail. We’re looking for specific skills that match the job description, so don’t be shy about showcasing your relevant experience!
Be Personable: Since this role is all about customer interaction, use a friendly tone in your application. We want to get a sense of your personality and how you’d fit into our team, so let your character come through!
Apply Online: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BIRKENSTOCK
✨Know the Brand Inside Out
Before your interview, make sure you research BIRKENSTOCK thoroughly. Understand their history, values, and product range. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Key Holder, customer experience is key. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. Highlight your ability to stay calm under pressure and maintain a positive attitude.
✨Practice Cash Register Scenarios
Since you'll be using a cash register system, it’s a good idea to familiarise yourself with common retail transactions. You might even want to practice how you would handle exchanges or refunds, as this could come up during the interview.
✨Dress the Part
BIRKENSTOCK has a strong brand identity, so consider wearing something that reflects their style while still being professional. This shows that you understand the brand and are ready to represent it well.
