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For Companies At a Glance
- Tasks: Support customer operations and collaborate with various teams to ensure smooth processes.
- Company: Join BIRKENSTOCK, a global brand with a rich shoemaking tradition since 1774.
- Benefits: Dynamic work environment, design freedom, and excellent development opportunities.
- Other info: Work in an international setting with a supportive and open corporate culture.
- Why this job: Be part of a fast-growing company and make a real impact in customer operations.
- Qualifications: Proactive mindset, strong problem-solving skills, and good knowledge of MS Office.
The predicted salary is between 20000 - 25000 £ per year.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
YOUR RESPONSIBILITIES
- Support the management of customer operations for defined B2B accounts in close collaboration with sales, logistics, accounting, and credit management.
- Assist in daily order book management, including order releases, delivery coordination, and issue resolution.
- Maintain and update SAP master data and support the onboarding of new customer accounts.
- Help process debit and credit notes and ensure accurate documentation.
- Act as a point of contact for internal stakeholders to support smooth operational processes.
- Support the Customer Operations team in day-to-day business and ongoing activities.
- Work with customer portals and contribute to cross-functional projects.
YOUR EXPERIENCE AND COMPETENCIES
- Hands-on and service-oriented mindset with a proactive attitude.
- Structured and analytical way of thinking with strong problem-solving skills.
- Team player with strong interpersonal skills and a high level of reliability.
- Interest in working in an international and dynamic environment.
- Strong communication skills in English (written and spoken).
- Good knowledge of MS Office (especially Excel); SAP is a plus.
WE OFFER
BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application! Please hand in your application in English.
Customer Operations Intern UK ie (M/F/D) employer: BIRKENSTOCK
Contact Detail:
BIRKENSTOCK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Intern UK ie (M/F/D)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BIRKENSTOCK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching BIRKENSTOCK’s values and recent projects. Show us that you’re not just interested in the role, but also in being part of our family tradition and dynamic work environment.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on how your skills align with the responsibilities listed in the job description, especially around customer operations and teamwork.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining the BIRKENSTOCK team.
We think you need these skills to ace Customer Operations Intern UK ie (M/F/D)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Operations Intern role. Highlight relevant experiences and skills that match the job description, like your problem-solving abilities and teamwork experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about working with BIRKENSTOCK and how your background makes you a great fit for the team. Keep it concise and engaging!
Showcase Your Skills: Don’t forget to mention your proficiency in MS Office and any experience with SAP. If you have examples of how you've used these tools effectively, share them! It’ll show us you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at BIRKENSTOCK
✨Know Your Stuff
Before the interview, make sure you understand BIRKENSTOCK's history and values. Familiarise yourself with their products and the customer operations role. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Skills
Be ready to discuss your experience with MS Office, especially Excel, and any familiarity with SAP. Prepare examples of how you've used these tools in past roles or projects to solve problems or improve processes.
✨Be a Team Player
BIRKENSTOCK values collaboration, so think of examples where you've worked effectively in a team. Highlight your interpersonal skills and how you’ve contributed to achieving common goals in previous experiences.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your enthusiasm but also helps you determine if BIRKENSTOCK is the right fit for you. Ask about their approach to customer operations or how they support employee development.