At a Glance
- Tasks: Lead a team, enhance customer experience, and drive store performance.
- Company: Join BIRKENSTOCK, a global leader in footwear with a rich heritage.
- Benefits: Dynamic work environment, design freedom, and excellent career development.
- Other info: Embrace a culture of openness and celebrate successes together.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Experience in store management, strong leadership, and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income.
The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774.
With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry.
To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe.
The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
- Your Responsibilities
- The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know‑how and motivate your colleagues by acting as a role model.
- You create an appreciative and positive working atmosphere in which big and small successes are celebrated as a team.
In addition, you are responsible for selecting and training new colleagues, coaching, and inspiring your team and giving everyone the opportunity to continuously improve and develop.
- You always keep an eye on the commercial success of your store, the set targets and the associated KPIs - and intervene to keep performance at the highest level.
- Together with the Area Management, HR and Retail Operations you plan how your team and you can continuously develop the store and increase our brand awareness.
- Your colleagues can count on you at any time because you help where necessary, always have an open ear, and find a solution for every challenge.
- Your Experience and Competencies
- Several years of professional experience in store management and in a leadership role
- Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others
- Curiosity and understanding of (emerging) trends in fashion / footwear as well as an affinity for social media
- Results‑oriented approach, understanding of retail‑specific KPIs and an eye for detail
- Proficient in MS Office as well as common cash register systems
- Very good English skills; other languages are an advantage
- Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!
- We Offer
BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities.
Sounds exciting?
It is.
The Talent Acquisition team is looking forward to receiving your online application! Please hand in your application in English.
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Store Manager Outlet Bicester (M/F/D) employer: BIRKENSTOCK
BIRKENSTOCK is an exceptional employer that fosters a vibrant and inclusive work culture, where leadership is not just about managing but inspiring teams to achieve their best. Located in a dynamic retail environment, employees benefit from ongoing growth opportunities, competitive compensation, and a strong emphasis on customer experience, making it a rewarding place for those passionate about fashion and team success.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Outlet Bicester (M/F/D)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like BIRKENSTOCK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like BIRKENSTOCK!
We think you need these skills to ace Store Manager Outlet Bicester (M/F/D)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at BIRKENSTOCK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at BIRKENSTOCK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show BIRKENSTOCK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at BIRKENSTOCK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
