At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive store success.
- Company: Join BIRKENSTOCK, a global brand with a rich heritage in shoemaking.
- Benefits: Enjoy a dynamic work environment, design freedom, and excellent career development opportunities.
- Other info: Fluent English and Italian required; other languages are a plus.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Experience in retail, strong sales skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe.
Your Responsibilities:
- The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know-how, and motivate your colleagues by acting as a role model.
- Together with the Store Manager, you create an appreciative and positive working atmosphere in which big and small successes are celebrated together.
- You support with administrative tasks, coach and inspire the team, and give everyone the chance to continuously improve and develop.
- You always keep an eye on the commercial success of your store, the set targets and the associated KPIs - and intervene to keep performance at the highest level.
- Together with the Store Manager, you will plan how you can continuously develop the store and increase our brand awareness.
- Your colleagues can count on you at any time because you will lend a hand where needed, always have an open ear and find a solution for every challenge.
Your Experience And Competencies:
- Several years of professional experience in the retail sector, first experience in store management is an advantage.
- Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others.
- Curiosity and understanding of (emerging) trends in fashion/footwear as well as an affinity for social media.
- Results-oriented approach, understanding of retail-specific KPIs and an eye for detail.
- Proficient with MS Office as well as with common cash register systems.
- Very good Italian and English skills; other languages are an advantage.
- Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!
We Offer:
BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application! Please hand in your application in English.
Assistant Store Manager London Carnaby Street (m/f/d) | 14 months from July employer: BIRKENSTOCK
BIRKENSTOCK is an exceptional employer that fosters a dynamic and inclusive work environment on the vibrant Carnaby Street, where employees are encouraged to express their creativity and passion for customer service. With a strong emphasis on personal and professional development, team members benefit from a supportive culture that celebrates achievements and promotes continuous improvement. Joining BIRKENSTOCK means being part of a global brand with deep-rooted traditions, offering unique opportunities to grow within a company that values quality, innovation, and community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager London Carnaby Street (m/f/d) | 14 months from July
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Assistant Store Manager London Carnaby Street (m/f/d) | 14 months from July
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to BIRKENSTOCK:Don’t forget to personalise your application for BIRKENSTOCK! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at BIRKENSTOCK
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that BIRKENSTOCK offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at BIRKENSTOCK and contribute positively during your temporary stint.
