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- Tasks: Support individuals experiencing homelessness and connect them with essential services.
- Company: YMCA Wirral, a vibrant team dedicated to making a difference.
- Benefits: Competitive salary, healthcare scheme, and onsite parking.
- Why this job: Make a real impact in people's lives and inspire change.
- Qualifications: Empathy, great communication skills, and a calm approach; experience is a plus but not required.
- Other info: Join a passionate team and receive training to support those in need.
The predicted salary is between 30000 - 30000 £ per year.
Location: Birkenhead, UK
Salary: £30, Healthcare Scheme + Onsite Parking
Hours: 37.5 hours per week, shift work, various 8hr shifts operating between the hours of 5am and 2am.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness.
What You’ll Be Doing:
- Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
- Providing emergency support and referrals for those in crisis.
- Connecting rough sleepers with essential services, professionals, and community networks.
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Inspiring change and making a lasting difference in people’s lives.
What We’re Looking For:
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.
Please note: We do not accept CVs for this position. All applications must be made via the application form on our website. Head to YMCA Wirral, then our Careers Page.
Job Type: Full-time
Pay: £30,232.38 per year
Benefits: On-site parking
Work Location: In person
Complex Needs Practitioner employer: Birkenhead YMCA
Contact Detail:
Birkenhead YMCA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Needs Practitioner
✨Tip Number 1
Get to know the organisation! Research YMCA Wirral and their initiatives. Understanding their mission and values will help you connect with the team during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Prepare for the interview by practising common questions related to homelessness and support work. Think about how you would handle challenging situations and be ready to share your thoughts on empathy and communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to get your application in for this role. Make sure you fill out the application form thoroughly and showcase your passion for helping those in need.
We think you need these skills to ace Complex Needs Practitioner
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. Understand what we're looking for in a Complex Needs Practitioner and tailor your responses to highlight how your skills and experiences align with our needs.
Be Authentic: We want to see the real you! When filling out the application form, let your personality shine through. Share your passion for helping others and any relevant experiences that showcase your empathy and communication skills.
Follow the Application Instructions: Remember, we don’t accept CVs for this position. Make sure you complete the application form on our website as instructed. It’s super important to follow these guidelines to ensure your application is considered.
Proofread Your Application: Before hitting submit, take a moment to proofread your application. Check for any typos or errors, and make sure your answers are clear and concise. A polished application shows us that you’re serious about the role!
How to prepare for a job interview at Birkenhead YMCA
✨Know Your Stuff
Familiarise yourself with the complexities of homelessness and the specific challenges faced by rough sleepers. Research the Wirral area and understand the local services available. This will show your commitment and help you connect better during the interview.
✨Show Your Empathy
Prepare to share examples of how you've demonstrated empathy in past roles. Whether it's through volunteering or previous work, be ready to discuss how you’ve supported individuals in difficult situations. This is crucial for a role that requires a kind heart and understanding.
✨Communicate Clearly
Practice articulating your thoughts clearly and calmly. You might face challenging questions, so think about how you can convey your ideas effectively. Role-playing with a friend can help you feel more confident and prepared.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in this role. It shows your genuine interest and helps you assess if the position is right for you.
