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For Companies At a Glance
- Tasks: Join our Fleet Insurance team to deliver exceptional service and maximise business opportunities.
- Company: Birkdale Insurance Group is a thriving company focused on customer satisfaction and team success.
- Benefits: Enjoy competitive salary, pension contributions, bonus scheme, and social events.
- Why this job: Be part of a dynamic team with training opportunities and a focus on personal development.
- Qualifications: Customer-facing experience preferred; strong communication skills and basic IT knowledge required.
- Other info: Regular training provided, with funding available for professional qualifications.
The predicted salary is between 30000 - 42000 £ per year.
About us
Birkdale Insurance Group have a great team of people, with a wealth of experience within the insurance industry.
Since setting up Birkdale Insurance group, we have gone from strength to strength and this is down to the hard work from the team, putting our customers at the heart of everything we do.
The Opportunity
This is an incredible opportunity to become a valued member of our Fleet Insurance team in Nantwich, Cheshire. To deliver a fantastic service to both our new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities.
This position requires individuals who are full of energy, warm, friendly, and professional in their manner whilst having the drive to hit targets.
This role would suit a driven individual, preferably someone with experience in a similar role, however, this is not essential as regular training and development is provided and funding is available for professional qualifications, if you so require.
Knowledge & Skills required.
- Insurance/sales experience is desirable, but this is not essential as product training will be provided.
- Strong client relationship skills.
- Solid communication and articulation skills.
- Good attention to detail.
- Possess basic IT skills to use Microsoft programmes.
Responsibilities
- Responsible for the achievement of individual income and case count target.
- Take instructions from new customers, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected, and relevant records and diary entries are created.
- Renewals invited correctly following full review and agree terms with client for the next year and process accordingly.
- General administration: Prioritise client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service.
- Accurately complete administrative tasks such as post and diary as well as account and insurer queries.
- Liaise and build relationships with insurers and customers – both internally and externally.
About you
- Preferably some customer facing experience.
- Preferably, proficient in using OGI to manage clients, including a computer diary system.
- Be able to problem solve, use own initiative and judgement.
- Ability to continuously prioritise and work effectively under pressure.
- Client and service delivery focused.
- Self-motivated and results driven.
- A good standard of education to at least GCSE level or equivalent.
- Must have good command of English language, both written and verbal.
- Demonstrate attributes of honesty, integrity, due skill, care and diligence at all times.
In return we will offer:
- A competitive Salary.
- Pension contributions.
- Bonus Scheme.
- Social events.
- Regular employment engagement events.
- Cycle to work scheme.
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Contact Detail:
Birkdale Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Insurance Sales/ Renewals Executive
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly fleet insurance. Understanding the nuances of this sector will not only boost your confidence but also help you engage more effectively with potential clients during interviews.
✨Tip Number 2
Practice your sales and negotiation skills. Role-playing scenarios with friends or family can help you articulate your approach to selling insurance and handling objections, which is crucial for this role.
✨Tip Number 3
Network with professionals in the insurance field. Attend local events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Demonstrate your client relationship skills by preparing examples of how you've successfully managed customer interactions in the past. Being able to share specific instances will show your capability in delivering excellent service.
We think you need these skills to ace Fleet Insurance Sales/ Renewals Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service, even if it's not directly in insurance. Emphasise any skills that align with the job description, such as strong communication and relationship-building abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to join Birkdale Insurance Group and how your skills can contribute to their success in the Fleet Insurance team.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, such as attention to detail, client relationship management, and basic IT proficiency. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Birkdale Insurance Group
✨Show Your Sales Skills
Since the role focuses on sales and negotiation, be prepared to discuss your previous experiences in these areas. Highlight any specific achievements or targets you've met in past roles, even if they are not directly related to insurance.
✨Demonstrate Client Relationship Management
Birkdale Insurance Group values strong client relationships. Be ready to share examples of how you've successfully built and maintained relationships with clients in the past, showcasing your communication skills and attention to detail.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you've had to prioritise tasks or resolve conflicts, and be ready to explain your thought process.
✨Research the Company
Familiarise yourself with Birkdale Insurance Group's values and services. Understanding their approach to customer service and their team dynamics will help you align your answers with what they are looking for in a candidate.
