At a Glance
- Tasks: Lead and motivate a team of telephone fundraisers to achieve Birkbeck's philanthropic goals.
- Company: Birkbeck, University of London, committed to supporting students and enhancing education.
- Benefits: Earn £17.34 per hour, gain leadership skills, and boost your CV.
- Why this job: Make a real difference by supporting fellow students and engaging with alumni.
- Qualifications: Must be a Birkbeck student or recent graduate with strong communication skills.
- Other info: Part-time role with flexible hours and excellent career development opportunities.
The predicted salary is between 13 - 17 £ per hour.
Are you a natural leader with a passion for making a difference? Join us as Telephone Fundraising Supervisor, where you'll guide our telephone fundraising team to success. Following a very successful Spring Telephone Campaign that raised over £63,000, Birkbeck, University of London, is looking for a Telephone Fundraising Supervisor that can motivate and support our team of fifteen telephone callers during our upcoming Autumn campaign. Birkbeck is seeking to build on the fantastic support of our alumni by expanding our community of donors and encouraging gifts that fund crucial University initiatives, including student support, widening access, advancing research and enhancing infrastructure - and you'll be an important part of this fundraising drive.
As Telephone Fundraising Supervisor, you will:
- Motivate and support a team of fundraisers to champion Birkbeck's philanthropic goals
- Ensure the smooth running of each shift, monitor call quality, and process donations securely - full training provided
- Help raise vital funds for student support, research and more.
The benefits to you include:
- Great opportunity to boost your CV
- Enhance your leadership and communication skills
- A fun and energetic work place, with excellent rates of pay (£17.34 per hour)
- An opportunity to give back to Birkbeck and support fellow students
- Contribute to the University's mission and engage with our alumni community.
To be successful as Telephone Fundraising Supervisor you will need:
- To be enrolled as a Birkbeck student or recent graduate
- Experience in telephone fundraising at Birkbeck (preferred)
- Excellent communication and organisational skills
- Happy to commit to working all shifts through our 3 week calling campaign
- Passionate about Birkbeck and have understanding for the need of fundraising in higher education sector.
If you're keen to make a difference and support Birkbeck students from all walks of life, and support the University - we'd love to hear from you - apply with us today.
Contract: This is a part-time, fixed-term role until December 2025, working 21 hours per week, during a 3-week calling period from 3 November - involves the supervision of all shifts which run Monday-Thursday 5:30-8:30pm, and Saturday 1:30-5:30pm at the University's office in Bloomsbury, Euston, London. You may also be asked to assist in other related duties before and after the main calling campaign. The successful candidate will need to help with training at Birkbeck on Thursday 30 October, 9:30-1:30pm and online on Friday 31 October, 9:30-2:30pm.
Closing date: Sunday 28 September 2025, interview date: Tuesday 7 October 2025.
Salary and benefits: £17.34 per hour, for hours worked - actual. (The rate of pay is made up of £15.44 plus £1.90 per hour for accrued annual leave.) The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area. Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible, hybrid working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.
Enquiries: If you would like to know more about the role, please contact Becks White, Regular Giving Officer.
We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
telephone fundraising supervisor employer: Birkbeck University of London
Contact Detail:
Birkbeck University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land telephone fundraising supervisor
✨Tip Number 1
Get to know the team and the mission! Before your interview, dive into Birkbeck's values and recent fundraising successes. This will help you connect with the interviewers and show that you're genuinely passionate about making a difference.
✨Tip Number 2
Practice your communication skills! As a Telephone Fundraising Supervisor, you'll need to motivate and support your team. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership experience! Think of examples where you've successfully led a team or project. Be ready to share these stories during your interview to demonstrate your ability to guide the telephone fundraising team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Birkbeck community and contributing to its mission.
We think you need these skills to ace telephone fundraising supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Birkbeck and its mission shine through. We want to see how much you care about making a difference in the higher education sector!
Highlight Relevant Experience: Make sure to mention any previous experience in telephone fundraising or leadership roles. We love seeing how your background aligns with what we’re looking for in a Telephone Fundraising Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Birkbeck University of London
✨Know Your Stuff
Before the interview, make sure you understand Birkbeck's mission and the importance of fundraising in higher education. Familiarise yourself with their recent campaigns, especially the Spring Telephone Campaign that raised over £63,000. This will show your passion and commitment to the role.
✨Showcase Your Leadership Skills
As a Telephone Fundraising Supervisor, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or project. Highlight how you can inspire others to champion Birkbeck's philanthropic goals.
✨Practice Communication
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend, focusing on how you would handle common scenarios in telephone fundraising.
✨Be Ready to Discuss Logistics
Since the role involves managing shifts and ensuring smooth operations, be prepared to discuss how you would handle scheduling and monitoring call quality. Think about how you can ensure that donations are processed securely and efficiently during the campaign.