Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance student engagement and retention across the college.
- Company: Join Birkbeck, a vibrant institution in the heart of London.
- Benefits: Enjoy a competitive salary, 31 days leave, and flexible working options.
- Why this job: Make a real difference in students' lives and shape their success.
- Qualifications: Experience in student engagement and strong leadership skills required.
- Other info: Be part of a diverse community committed to inclusivity and growth.
The predicted salary is between 44247 - 50379 £ per year.
Are you passionate about improving student experience, engagement and success? Do you have the vision and leadership skills to shape institution-wide approaches to retention and student support? We are looking for a proactive and collaborative Student Engagement Manager to join our Student Success Team.
As the Student Engagement Manager, you will play a central role in implementing our new College-wide Student Engagement and Retention Strategy. You will also lead a team of Student Engagement Officers, overseeing their coordination, performance and professional development. Working closely with the Head of Student Success, you will act as a subject matter expert on student attendance and engagement, working in partnership with colleagues across Registry, IT, academic schools and central services. Your ability to analyse data, influence strategic decision-making and drive improvements will directly support the continuation, completion and success of our diverse student body. We’re looking for someone who can bring both strategic insight and operational confidence.
You will have:
- Strong understanding of the needs of a diverse student body and current issues in the higher education sector
- Knowledge of student attendance requirements and engagement policies
- Excellent organisational skills with the ability to prioritise across multiple areas and lead a busy service
- Experience using student record data and engagement management systems
You will also be a strong people manager, able to build a team and skilled at building relationships with a wide range of stakeholders, and a confident communicator through a variety of media.
Responsibilities
- Lead and develop the Student Engagement Officers, overseeing coordination, performance management and professional development.
- Implement and monitor the College-wide Student Engagement and Retention Strategy.
- Collaborate with stakeholders across Registry, IT, academic schools and central services to improve attendance and engagement outcomes.
- Analyse data to inform strategic decisions and drive service improvements.
Salary and benefits
£44,247 rising to £50,379 per year, Grade 7 on the College's London Pay Scale which includes a consolidated London Weighting Allowance. Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.
Contract
Full time, permanent contract (35 hours a week), flexible and hybrid working pattern offered.
Please submit an application form and statement for consideration. Closing date: Wednesday 25 March, interview date: Tuesday 14 April 2026.
Enquiries
If you would like to know more about the role, please contact Suzie Morris, Director of Education and Student Experience, at s.morris@bbk.ac.uk. If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. Only formal applications through the online system can be considered.
We welcome applicants from all sections of the community and backgrounds to apply www.bbk.ac.uk/jobs. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
Student Engagement Manager employer: Birkbeck University of London
Contact Detail:
Birkbeck University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at the institution or similar organisations on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the College's Student Engagement and Retention Strategy. Show us that you understand their goals and how your experience aligns with their vision.
✨Tip Number 3
Practice your communication skills! As a Student Engagement Manager, you'll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in student success.
We think you need these skills to ace Student Engagement Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Student Engagement Manager role. Highlight your understanding of student needs and engagement strategies, as this will show us you’re the right fit for our team.
Showcase Your Leadership Skills: As a potential leader of the Student Engagement Officers, it’s crucial to demonstrate your people management abilities. Share examples of how you've successfully led teams or projects in the past, and how you can inspire others to achieve their best.
Data-Driven Insights: Since analysing data is key to this role, include any relevant experience you have with student record data or engagement management systems. We want to see how you’ve used data to inform decisions and drive improvements in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures we receive your application properly and can consider you for the role. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at Birkbeck University of London
✨Know Your Stuff
Make sure you have a solid understanding of the current issues in the higher education sector, especially around student engagement and retention. Brush up on relevant policies and data analysis techniques, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams and developing people. Think of specific examples where you've successfully led a team or improved performance. This will demonstrate your capability to lead the Student Engagement Officers effectively.
✨Engage with Data
Since the role involves analysing student record data, be ready to talk about your experience with engagement management systems. Bring examples of how you've used data to inform decisions and drive improvements in previous roles.
✨Build Relationships
Highlight your ability to collaborate with various stakeholders. Prepare anecdotes that showcase your communication skills and how you've built relationships across departments. This will show that you can work well with others to achieve common goals.