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- Tasks: Support students in their transition to university life through various programmes and initiatives.
- Company: Birkbeck, University of London, dedicated to student success and equal access to education.
- Benefits: Competitive salary, flexible working, 31 days leave, and generous higher education benefits.
- Why this job: Make a real difference in students' lives while gaining valuable experience in higher education.
- Qualifications: Passion for student success and administrative skills; ideal for those with relevant experience.
- Other info: Join a diverse team committed to social mobility and improving educational access.
The predicted salary is between 15617 - 17414 £ per year.
Are you passionate about student success and looking for an administrative role in higher education? Join Birkbeck, University of London, as a Student Success Operations Assistant, where you will play a crucial role in supporting students as they transition into university life through various programmes and initiatives.
Birkbeck, University of London, is seeking a motivated and skilled operations assistant to join the Student Success team within the Education and Student Experience Directorate. This is an excellent opportunity for someone who is passionate about equal access to higher education and the power of education to drive social mobility.
As Student Success Operations Assistant, you will work at the centre of the team’s programme delivery, supporting colleagues who lead on our core work strands: Student Transition and Success, Student Engagement, University of Sanctuary, and Student Success Research and Evaluation. This role would suit someone who thrives in delivering exceptional support to colleagues, working across a varied portfolio of programmes. The Operations Assistant role is responsive and multi-faceted and will provide the right candidate with core experience in the fields of widening access and student success.
This is a good opportunity for someone who is looking to build on their experience as:
- Widening Participation Assistant
- Student Transition and Outcomes Assistant
- Education Operations Assistant
- Programme Administrator
If you are interested in a permanent, part-time contract, working within the Education and Student Experience Directorate, apply with us today.
Salary and benefits: Actual £15,617 rising to £17,414 per year FTE, (pro-rated £31,234 rising to £34,827 per year FTE). Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance. A competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.
Contract: Permanent contract, part-time, ( hours a week), Monday to Friday - working day to be agreed around 9-5pm with a flexible and hybrid working pattern. The role requires occasional evening and weekend work, for time off in lieu. Please submit an application form for consideration. Closing date: Sunday 1 February 2026, interview date: Thursday 12 February 2026.
We welcome applicants from all sections of the community and backgrounds, and particularly encourage those from Black, Asian and Minority Ethnic communities to apply. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
Student Success Operations Assistant in London employer: Birkbeck University of London
Contact Detail:
Birkbeck University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Operations Assistant in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Birkbeck, University of London, and ask about their experiences. This can give us insider info on the role and help us tailor our approach.
✨Tip Number 2
Prepare for the interview by researching common questions for administrative roles in higher education. We should also think about how our past experiences align with the responsibilities of the Student Success Operations Assistant.
✨Tip Number 3
Show our passion for student success during the interview! We can share specific examples of how we've supported students or contributed to educational initiatives in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at Birkbeck.
We think you need these skills to ace Student Success Operations Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Success Operations Assistant. We want to see your passion for student success shine through!
Show Your Enthusiasm: Let us know why you’re excited about this role! Share your thoughts on equal access to higher education and how you can contribute to our mission at Birkbeck. A bit of personality goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Birkbeck University of London
✨Know Your Stuff
Make sure you understand the role of a Student Success Operations Assistant inside out. Familiarise yourself with Birkbeck's programmes and initiatives, especially those related to student transition and engagement. This will help you answer questions confidently and show your genuine interest in supporting students.
✨Show Your Passion
This role is all about student success and equal access to education. Be ready to share personal experiences or stories that highlight your passion for these values. Whether it’s volunteering, previous work, or your own educational journey, let your enthusiasm shine through!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, their current projects, and how they measure student success. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Be Yourself
Authenticity goes a long way. While it's important to be professional, don’t be afraid to let your personality come through. The interviewers want to see who you are as a person, so relax and be genuine in your responses.
