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- Tasks: Support student success and wellbeing while managing college processes and queries.
- Company: Birkbeck, University of London, a leading institution in the heart of Bloomsbury.
- Benefits: Competitive salary, 31 days leave, flexible working, and generous HE sector benefits.
- Why this job: Join a dynamic team and make a real difference in students' academic journeys.
- Qualifications: Strong organisational skills, excellent communication, and a background in administration.
- Other info: Permanent role with great career growth opportunities and a collaborative work environment.
The predicted salary is between 26700 - 30200 £ per year.
Birkbeck, University of London, is looking for a Programme Administrator to join the Faculty of Science on a full-time, permanent basis this Spring 2026. As a Programme Administrator, you will collaborate closely with academic staff and professional services teams. You will take on a variety of key responsibilities including:
- Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
- Addressing student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience.
- Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
- Providing administrative support and supporting Faculty activities.
Requirements / Qualifications
- Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
- Be able to work collaboratively and cultivate excellent working relationships.
- Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
- Be comfortable using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.
Experience / Background
This opportunity at Birkbeck would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator. This role requires two days a week on site at the University's office.
Salary and benefits
£31,234 rising to £34,827 per year, Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance. Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.
Contract
Permanent, open-ended contract. Full-time (35 hours per week with two days based in the office). Please submit an application form for consideration. Closing date: Sunday 22 February 2026; interview date: from 2 March 2026.
Enquiries
If you would like to know more about the role, please contact Gemma Nicholson, Programme Manager. If you have technical issues or difficulties using the recruitment portal, please contact providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.
Programme Administrator in London employer: Birkbeck University of London
Contact Detail:
Birkbeck University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Birkbeck, especially those in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Birkbeck's values and recent initiatives. Show us that you’re not just another candidate but someone who genuinely cares about student success and wellbeing.
✨Tip Number 3
Practice your responses to common interview questions, especially around teamwork and problem-solving. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role.
We think you need these skills to ace Programme Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Programme Administrator role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional while also showing a bit of your personality!
Highlight Relevant Experience: Don’t forget to mention any previous roles or experiences that relate to administration in an educational setting. We want to see how your background can contribute to supporting student success and wellbeing.
Apply Through Our Website: Remember, the only way to apply is through our online system. It’s super easy! Just head over to our website, fill out the application form, and submit it before the closing date. We can't wait to hear from you!
How to prepare for a job interview at Birkbeck University of London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Programme Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as supporting student success and addressing queries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a Programme Administrator, excellent communication is key. Prepare examples of how you've effectively addressed student concerns or collaborated with teams in the past. Practising clear and concise responses will also help you convey your thoughts during the interview.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss specific projects where you successfully managed multiple tasks or deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Familiarise Yourself with Relevant Systems
While training will be provided, having a basic understanding of systems like Microsoft Office 365, Teams, and Moodle can set you apart. Mention any experience you have with similar tools, and express your willingness to learn quickly during the interview.
