At a Glance
- Tasks: Lead campus security operations and ensure a safe environment for students and staff.
- Company: Join Birkbeck, a vibrant college in the heart of London.
- Benefits: Competitive salary, generous leave, and excellent benefits in the higher education sector.
- Other info: Permanent role with a 4-on-4-off shift pattern and opportunities for professional growth.
- Why this job: Make a real impact on campus safety while developing your leadership skills.
- Qualifications: Experience in security supervision and strong communication skills required.
The predicted salary is between 41718 - 46693 £ per year.
Are you an experienced security supervisor ready to take the next step in your career? Join us and play a key role in creating a safe, secure and welcoming environment for our diverse campus community.
This role is offered on a permanent contract, with 39 hours a week, working on a 4-on-4-off shift pattern - the shift is between 8am and 8pm.
As Duty Manager, you will lead the day-to-day delivery of campus security operations, helping to create a safe, secure and welcoming environment for students, staff and visitors. You will provide visible leadership to the daytime security team, ensuring high standards of service, professionalism and operational performance. You will manage rotas and staffing, oversee control room operations, coordinate incident response and support the safe delivery of campus events.
Working closely with the Facilities Manager (Campus Experience & Security), you will contribute to service improvements, staff development and compliance with security, health and safety and data protection requirements. You will also support the implementation of Martyn's Law (Terrorism Protection of Premises Act 2025).
You will be able to demonstrate:
- Experience supervising or leading a security team.
- Experience responding to incidents and coordinating emergency situations.
- Knowledge of security operations, risk assessment and compliance requirements.
- Confidence using CCTV, access control and incident reporting systems.
- Strong communication skills and a customer-focused approach.
- The ability to remain calm under pressure and make sound decisions.
- A current SIA Door Supervisor and CCTV licence, or willingness to obtain one.
This is an opportunity to take a visible management role with real impact, helping to shape the campus experience while supporting the safety and wellbeing of a diverse community. If you are looking for a varied role where you can manage people and operational challenges, while driving service excellence, we would welcome your application.
Salary and benefits: £41,718 rising to £46,693 per year, including 7.5% allowance, Grade 5 on the College's London Pay Scale which includes a consolidated London Weighting Allowance. Benefits of working at Birkbeck include a competitive salary and pension scheme, 25 days paid leave, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.
Contract: Permanent, full-time, 39 hours a week contract, working on a 4-on-4-off shift pattern - the shift is between 8am and 8pm. Appointment/confirmation in the role will be subject to completion of SIA licence training, including DBS check. This role attracts a 7.5% allowance in addition to the salary. However, as postholders do not receive closure days, the annual leave entitlement will be 25 days rather than 31 days.
We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding a bronze Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
Duty Manager (Campus Experience & Security - Day) employer: Birkbeck, University of London
Birkbeck, University of London is an exceptional employer that values its staff and fosters a supportive work culture, particularly in the hybrid and part-time Senior Student Casework Lead role. With a strong commitment to employee development, you will have access to numerous growth opportunities while working in a vibrant academic environment that prioritises student welfare and engagement. The university's location in the heart of London offers unique advantages, including cultural diversity and access to a wealth of resources, making it an ideal place for meaningful and rewarding employment.
Contact Details:
Birkbeck, University of London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (Campus Experience & Security - Day)
✨Join Security Community Events
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✨Directly Apply to Birkbeck, University of London
Don’t forget to apply for the Duty Manager (Campus Experience & Security - Day) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Birkbeck, University of London.
We think you need these skills to ace Duty Manager (Campus Experience & Security - Day)
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Birkbeck, University of London. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Birkbeck, University of London.
How to prepare for a job interview at Birkbeck, University of London
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Birkbeck, University of London.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Birkbeck, University of London.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Birkbeck, University of London.
