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- Tasks: Engage students through social media and create exciting content for Birkbeck's Students' Union.
- Company: Join Birkbeck, University of London, a vibrant community focused on student experience.
- Benefits: Competitive salary, flexible working, 31 days leave, and a supportive environment.
- Why this job: Make a real impact on student life while developing your communication and creative skills.
- Qualifications: Passion for communication, creativity, and excellent customer service skills required.
- Other info: Part-time role with great opportunities for personal and professional growth.
The predicted salary is between 11400 - 11400 £ per year.
Are you a current student or recent Birkbeck, University of London, graduate with excellent organisation and administrative skills? Are you a creative, tech-savy communicator, with great social media skills who is eager to learn and develop new skills?
Birkbeck\’s Students’ Union is seeking a Communications & Social Media Assistant – this is an exciting opportunity to join us at this period of positive change.
You will be a current student (or recent Birkbeck graduate), who is committed to listening and engaging Birkbeck\’s student population, and have the skills, enthusiasm and creativity to support the Students’ Union communications team to build a positive student experience for everyone within Birkbeck\’s community.
In this role, you will ensure Birkbeck students are engaged and aware of the Union’s activity through the development and delivery of the Student Union’s social media strategy, including video content.
You\’ll expand on your communication skills and show off your creativity through engaging design and video content. You will also help support in creating other communications materials such as printed flyers and posters, written content for the website and scripts for the Student Union podcast.
You\’ll ensure students feel supported and heard by providing excellent customer service across the Students’ Union mailbox and social media channels – as well as leading on identifying emerging trends from student feedback to ensure the Students’ Union remains representative in their work, and aware of student needs.
To be successful in this role, you will have a passion for communication, creativity and copywriting, with a demonstratable ability to communicate clearly in different formats (e.g. written/verbal).
You will be able to demonstrate good organisation skills and have a proven track record of excellent customer service. You will also have great attention to detail, with the ability to identify key information.
If this sounds like you, and you\’re committed to improving students\’ experience at Birkbeck, apply with us today!
Salary and benefits:
Actual £11,400 per year 0.4 FTE (pro-rated £28,502 FTE). Grade 3 on the College\’s London Pay Scale which includes a consolidated London Weighting Allowance.
Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.
Contract:
Fixed-term, 6 month contract, part-time, (14 hours a week). Please submit an application form for consideration. Closing date: Sunday 19 October 2025, interview date: Monday 27 October 2025.
Enquiries:
If you would like to know more about the role, please contact Rose Downton, Birkbeck Students’ Union Communications and Campaigns Manager at r.downton@bbk.ac.uk
If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.
We welcome applicants from all sections of the community. www.bbk.ac.uk/jobs. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
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COMMUNICATIONS & SOCIAL MEDIA ASSISTANT employer: Birkbeck, University of London
Contact Detail:
Birkbeck, University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land COMMUNICATIONS & SOCIAL MEDIA ASSISTANT
✨Tip Number 1
Network like a pro! Reach out to fellow students, alumni, or even staff at Birkbeck. A friendly chat can lead to insider info about the role and maybe even a referral!
✨Tip Number 2
Show off your skills! Create a mini portfolio showcasing your social media posts, designs, or any relevant projects. This will give you an edge and demonstrate your creativity.
✨Tip Number 3
Prepare for the interview by researching Birkbeck's Students’ Union. Understand their mission and values, and think about how you can contribute to their goals. It’ll show you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the team at Birkbeck.
We think you need these skills to ace COMMUNICATIONS & SOCIAL MEDIA ASSISTANT
Some tips for your application 🫡
Show Off Your Creativity: This role is all about communication and creativity, so don’t hold back! Use your application to showcase your unique style and ideas. Whether it’s through a catchy cover letter or a creative CV layout, let your personality shine through.
Tailor Your Application: Make sure to tailor your application specifically for this role at Birkbeck. Highlight your relevant skills and experiences that align with the job description. We want to see how you can contribute to the Students’ Union and engage with the student community.
Be Clear and Concise: When writing your application, clarity is key. Make sure your points are easy to understand and get straight to the point. We appreciate well-structured applications that communicate your thoughts effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the application process right there.
How to prepare for a job interview at Birkbeck, University of London
✨Know Your Audience
Before the interview, take some time to understand Birkbeck's student population and their needs. Familiarise yourself with the current social media strategies and campaigns they have in place. This will help you tailor your responses and show that you're genuinely interested in making a positive impact.
✨Show Off Your Creativity
Prepare a portfolio or examples of your previous work related to social media, design, or copywriting. Whether it's a catchy post, a video you've created, or a flyer design, having tangible evidence of your skills will impress the interviewers and demonstrate your creativity.
✨Engage with Current Trends
Stay updated on the latest trends in social media and communication. Be ready to discuss how these trends can be applied to enhance Birkbeck's Students’ Union engagement. Showing that you’re proactive about learning and adapting will highlight your enthusiasm for the role.
✨Practice Customer Service Scenarios
Since excellent customer service is key for this role, think of potential scenarios you might face when interacting with students. Prepare responses that showcase your problem-solving skills and ability to listen and engage effectively. This will demonstrate your readiness to support the student community.