At a Glance
- Tasks: Support student success and wellbeing while managing college processes and queries.
- Company: Birkbeck, University of London, a leading institution in Bloomsbury.
- Benefits: Competitive salary, 31 days leave, flexible working, and generous benefits.
- Other info: Permanent role with excellent career growth opportunities in a vibrant academic environment.
- Why this job: Join a mission-driven university and make a real difference in students' lives.
- Qualifications: Strong organisational and communication skills, with a background in administration.
The predicted salary is between 31234 - 34827 £ per year.
Birkbeck, University of London, is looking for a Programme Administrator to join the Faculty of Humanities and Social Sciences on a full-time, permanent basis this Autumn 2026. As a Programme Administrator, you will collaborate closely with academic staff and professional services teams.
This is a permanent, full-time (35 hours a week) post for £31,234 rising to £34,827 per year, with two days a week based on our campus in Bloomsbury, London.
Key responsibilities:
- Supporting the delivery of programmes of study, dealing effectively with college processes, systems and procedures.
- Addressing student queries and concerns sympathetically and effectively, following college policies and procedures to ensure a consistent and high-quality student experience.
- Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
- Providing administrative support and supporting Faculty activities.
To be successful, you will:
- Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
- Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
- Show a demonstrated ability to prioritise competing demands effectively, ensuring service levels are consistently met.
- Demonstrate a supportive and empathetic approach to student needs, while ensuring decisions and actions remain aligned with college policies and regulatory requirements.
- Be proficient in using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.
This opportunity at Birkbeck would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator.
If this sounds like the role for you, join us as a leading London University with a unique mission for widening participation.
Salary and benefits:
- £31,234 rising to £34,827 per year, Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.
- A competitive salary and pension scheme.
- 31 days paid leave.
- Flexible working arrangements.
- Generous benefits in the HE sector.
- Being located in the heart of Bloomsbury, Euston, London.
Contract: Permanent, open-ended contract. Full-time (35 hours per week with two days based in the office).
Closing date: Wednesday 26 August, interview date: Friday 4 September 2026.
Enquiries:
If you would like to know more about the role, please contact Kevin Smith, Head of Operations for Education and Student Experience at kevin.smith@bbk.ac.uk.
We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding a bronze Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
Programme Administrator employer: Birkbeck University London
Birkbeck, University of London is an exceptional employer that values diversity and inclusivity, offering a supportive work culture where employees can thrive. With a competitive salary, generous benefits, and flexible working arrangements, this role provides a unique opportunity to contribute to strategic decision-making in a prestigious institution located in the vibrant heart of Bloomsbury, central London. Employees are encouraged to grow professionally, with a focus on leadership development and fostering strong relationships across all levels of the organisation.
Contact Details:
Birkbeck University London Recruitment Team
