At a Glance
- Tasks: Support student success and wellbeing while managing college processes and systems.
- Company: Birkbeck, University of London, a leading institution in Bloomsbury.
- Benefits: Competitive salary, 31 days leave, flexible working, and generous benefits.
- Other info: Permanent role with excellent career growth opportunities in a vibrant academic environment.
- Why this job: Join a mission-driven university and make a real difference in students' lives.
- Qualifications: Strong organisational and communication skills, with a background in administration.
The predicted salary is between 31234 - 34827 £ per year.
Birkbeck, University of London, is looking for a Programme Administrator to join the Faculty of Humanities and Social Sciences on a full-time, permanent basis this Autumn 2026. As a Programme Administrator, you will collaborate closely with academic staff and professional services teams. This is a permanent, full-time (35 hours a week) post for £31,234 rising to £34,827 per year, with two days a week based on our campus in Bloomsbury, London.
Key responsibilities:
- Supporting the delivery of programmes of study, dealing effectively with college processes, systems and procedures.
- Addressing student queries and concerns sympathetically and effectively, following college policies and procedures to ensure a consistent and high-quality student experience.
- Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
- Providing administrative support and supporting Faculty activities.
To be successful, you will:
- Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
- Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
- Show a demonstrated ability to prioritise competing demands effectively, ensuring service levels are consistently met.
- Demonstrate a supportive and empathetic approach to student needs, while ensuring decisions and actions remain aligned with college policies and regulatory requirements.
- Be proficient in using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.
This opportunity at Birkbeck would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator. If this sounds like the role for you, join us as a leading London University with a unique mission for widening participation.
Salary and benefits:
- £31,234 rising to £34,827 per year, Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.
- A competitive salary and pension scheme.
- 31 days paid leave.
- Flexible working arrangements.
- Generous benefits in the HE sector.
- Being located in the heart of Bloomsbury, Euston, London.
Contract: Permanent, open-ended contract. Full-time (35 hours per week with two days based in the office).
Closing date: Wednesday 26 August, interview date: Friday 4 September 2026.
Enquiries: If you would like to know more about the role, please contact Kevin Smith, Head of Operations for Education and Student Experience.
We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding a bronze Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
Programme Administrator in London employer: Birkbeck University London
Birkbeck, University of London is an exceptional employer that values diversity and inclusivity, offering a supportive work culture where employees can thrive. With a competitive salary, generous benefits, and flexible working arrangements, this role provides a unique opportunity to contribute to strategic decision-making in a prestigious institution located in the vibrant heart of Bloomsbury, central London. Employees are encouraged to grow professionally, with a focus on leadership development and fostering strong relationships across all levels of the organisation.
Contact Details:
Birkbeck University London Recruitment Team
