At a Glance
- Tasks: Lead student voice activities and enhance the student experience across the institution.
- Company: Birkbeck, a vibrant higher education institution in the heart of London.
- Benefits: Competitive salary, 31 days leave, flexible working, and generous HE sector benefits.
- Other info: Join a diverse team committed to improving student feedback processes.
- Why this job: Shape student engagement and make a real impact on decision-making.
- Qualifications: Strong IT skills, survey crafting, and effective communication abilities.
The predicted salary is between 60858 - 60858 £ per year.
Do you have experience of leading student voice activity in higher education and a passion for enhancing the student experience?
We are seeking an experienced Student Voice Strategy Manager to lead the development and delivery of our strategic approach to student engagement and feedback.
This is an exciting opportunity to shape how the student voice informs decision-making and enhancement across the institution.
- Job Details
- Salary range: £51,713 rising to £60,858 per annum
- Contract type: Open ended
- Mode: Full time
- Grade: 8
- Business Unit: Education and Student Experience
- Closing date for applicants: 28-Jul-2026
Responsibilities
- Provide leadership and management on the implementation of student voice activities across the student journey and institution to increase the impact of student feedback and student engagement.
- Lead on the University's liaison with the Student’s Union Student Voice Manager, Birkbeck’s Student Leaders and others to provide clear advice on student voice matters, and deliver briefings on exercises.
- Play a lead role in the design, presentation and enhancement of student feedback data dashboards for use by key stakeholders.
- Manage the processes related to Birkbeck’s internal student survey tools (currently Blue by Explorance) and train other members of the Academic Standards and Quality Team.
- Manage the processes on Birkbeck’s engagement with externally run student surveys for example the National Student Survey, Postgraduate Taught Experience Survey, Postgraduate Research Experience Survey.
Qualifications
- Have strong IT skills, the ability to craft effective surveys, and the ability to translate findings into concise reports for different audiences.
- Comfortable presenting reports and working across the organisation, providing advice and support while managing workload independently and effectively.
- Sensitive to students from different backgrounds and ensures all parties feel the feedback process is productive and valuable.
- Proactive in identifying areas for development and enhancement.
- Comfortable working with and advising staff at all levels.
Salary and Benefits
£51,713 rising to £60,858 per annum, Grade 8 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.
Benefits of working at
Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.
Contract
Permanent, open-ended contract. Full-time (35 hours per week). Flexible and hybrid working offered with at least two days a week in the office, and meetings as and when required.
Closing Date
Tuesday 28 July 2026.
Enquiries
For enquiries, contact Casey O’Connell, Head of Academic Standards and Quality (c. oconnell@bbk. ac. uk).
For technical issues, contact jobs@bbk. ac. uk providing your name and the job reference number of the position.
Only formal applications through the online system will be considered.
We welcome applicants from all sections of the community.
The College is committed to improving the gender and cultural diversity of its workforce, holding a bronze Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
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Student Voice Strategy Manager employer: Birkbeck Sport Business Centre
Birkbeck Sport Business Centre is an exceptional employer that prioritises the well-being and success of its staff and students alike. With a supportive work culture, generous benefits including 31 days of paid leave and flexible working arrangements, employees are encouraged to grow and thrive in their roles. Located in Greater London, this position offers a unique opportunity to contribute to the academic journey of students while enjoying a fulfilling career in a vibrant environment.
Contact Details:
Birkbeck Sport Business Centre Recruitment Team
