Student Engagement Manager

Student Engagement Manager

Full-Time 44247 - 50379 £ / year (est.) Home office (partial)
Birkbeck Sport Business Centre

At a Glance

  • Tasks: Lead initiatives to enhance student engagement and success across the college.
  • Company: Join Birkbeck, a vibrant institution in the heart of London.
  • Benefits: Enjoy a competitive salary, 31 days leave, and flexible working options.
  • Why this job: Make a real difference in students' lives and shape their educational journey.
  • Qualifications: Experience in student engagement and strong leadership skills required.
  • Other info: Be part of a diverse team committed to inclusivity and student success.

The predicted salary is between 44247 - 50379 £ per year.

Are you passionate about improving student experience, engagement and success? Do you have the vision and leadership skills to shape institution-wide approaches to retention and student support? We are looking for a proactive and collaborative Student Engagement Manager to join our Student Success Team.

As the Student Engagement Manager, you will play a central role in implementing our new College-wide Student Engagement and Retention Strategy. You will also lead a team of Student Engagement Officers, overseeing their coordination, performance and professional development. Working closely with the Head of Student Success, you will act as a subject matter expert on student attendance and engagement, working in partnership with colleagues across Registry, IT, academic schools and central services. Your ability to analyse data, influence strategic decision-making and drive improvements will directly support the continuation, completion and success of our diverse student body.

We’re looking for someone who can bring both strategic insight and operational confidence. You will have:

  • Strong understanding of the needs of a diverse student body and current issues in the higher education sector
  • Knowledge of student attendance requirements and engagement policies
  • Excellent organisational skills with the ability to prioritise across multiple areas and lead a busy service
  • Experience using student record data and engagement management systems

You will also be a strong people manager, able to build a team and skilled at building relationships with a wide range of stakeholders, and a confident communicator through a variety of media. This is an exceptional opportunity to have an impact on outcomes for Birkbeck’s diverse student body – if this sounds like the role for you – apply today!

Benefits of working at Birkbeck include a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London. Contract is full time, permanent (35 hours a week), with a flexible and hybrid working pattern offered.

If you would like to know more about the role, please contact Suzie Morris, Director of Education and Student Experience, at s.morris@bbk.ac.uk. If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. Only formal applications through the online system can be considered. We welcome applicants from all sections of the community and backgrounds to apply. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

Student Engagement Manager employer: Birkbeck Sport Business Centre

Birkbeck is an exceptional employer that prioritises the success and engagement of its diverse student body, offering a competitive salary and generous benefits including 31 days of paid leave and flexible working arrangements. Located in the vibrant heart of Bloomsbury, London, Birkbeck fosters a collaborative work culture that encourages professional development and values diversity, making it an ideal place for those passionate about enhancing student experiences.
Birkbeck Sport Business Centre

Contact Detail:

Birkbeck Sport Business Centre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Engagement Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Birkbeck through LinkedIn or alumni groups. A friendly chat can give us insider info on the culture and expectations, plus it might just get your name in front of the hiring team.

✨Tip Number 2

Prepare for the interview by researching the latest trends in student engagement and retention strategies. We want to show that we’re not just passionate but also knowledgeable about the challenges and opportunities in the higher education sector.

✨Tip Number 3

Practice our storytelling skills! Think of examples from our past experiences that highlight our leadership and people management abilities. We need to demonstrate how we’ve successfully engaged diverse student bodies and driven improvements.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our application to match the job description perfectly, showing exactly why we’re the right fit for the Student Engagement Manager role.

We think you need these skills to ace Student Engagement Manager

Student Engagement Strategy
Leadership Skills
Data Analysis
Stakeholder Relationship Management
Organisational Skills
Team Management
Communication Skills
Knowledge of Higher Education Sector
Understanding of Student Attendance Requirements
Engagement Management Systems
Strategic Decision-Making
Operational Confidence
Collaboration Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: Make sure to express your enthusiasm for improving student experience and engagement in your application. We want to see that you genuinely care about making a difference in the lives of students!

Tailor Your Application: Don’t just send a generic application! Take the time to align your skills and experiences with the specific requirements mentioned in the job description. This shows us that you’ve done your homework and are serious about the role.

Highlight Your Leadership Skills: As a Student Engagement Manager, you'll be leading a team. Be sure to showcase your leadership experience and how you've successfully managed teams or projects in the past. We love seeing examples of collaboration and influence!

Apply Through Our Website: Remember, only applications submitted through our online system will be considered. So, head over to our website and get your application in before the deadline. We can’t wait to hear from you!

How to prepare for a job interview at Birkbeck Sport Business Centre

✨Know Your Stuff

Make sure you have a solid understanding of the current issues in the higher education sector, especially those affecting student engagement and retention. Brush up on relevant policies and strategies that relate to diverse student needs, as this will show your passion and expertise during the interview.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams or projects in the past. Highlight your experience in managing people and building relationships with stakeholders. This is crucial for the Student Engagement Manager role, so be ready to discuss your approach to team development and collaboration.

✨Data is Your Friend

Familiarise yourself with student record data and engagement management systems. Be prepared to discuss how you've used data to influence decision-making and drive improvements in previous roles. This will demonstrate your analytical skills and strategic insight, which are key for this position.

✨Practice Your Communication Skills

As a confident communicator, you'll need to convey your ideas clearly across various media. Practice articulating your thoughts on student engagement strategies and how you would implement them. Consider doing mock interviews with friends or colleagues to refine your delivery and ensure you come across as both knowledgeable and approachable.

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