Programme Administrator in London

Birkbeck, University of London is looking to hire a Programme Administrator to join the Faculty of Humanities and Social Sciences on a full‑time, permanent basis starting Summer 2026.

Salary range: £31,234 rising to £34,827 per annum.

Contract type: Open‑ended, full‑time (35 hours per week with two days on site in the university office in Bloomsbury, London).

Responsibilities

• Support delivery of study programmes, managing college processes, systems and procedures.
• Address student queries and concerns sympathetically and in accordance with college policies to ensure a high‑quality student experience.
• Actively support student success and wellbeing, providing necessary resources and guidance.
• Provide administrative support and support Faculty activities.

Qualifications and Experience

• Flexible, able to work independently and as part of a team on a variety of projects, with strong organisational skills.
• Excellent communication skills, keen eye for detail, and solid background in administration, ideally within an educational setting.
• Demonstrated ability to prioritise competing demands effectively, ensuring service levels are consistently met.
• Supportive and empathetic approach to student needs, aligned with college policies and regulatory requirements.
• Proficient in using electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle); training will be provided.

Benefits

• Competitive salary and pension scheme.
• 31 days paid leave.
• Flexible working arrangements.
• Generous benefits in the higher‑education sector.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holds a bronze Athena SWAN award and operates Disability Confident & Mindful Employer schemes.

#J-18808-Ljbffr