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- Tasks: Lead security operations and enhance the campus experience for students and staff.
- Company: Birkbeck Sport Business Centre, part of Birkbeck, University of London.
- Benefits: Competitive salary, 31 days leave, flexible working, and generous benefits.
- Why this job: Make a real impact on campus safety and community well-being.
- Qualifications: Proven management experience and strong customer service skills required.
- Other info: Join a diverse team committed to positive change and exceptional service.
The predicted salary is between 44247 - 50379 £ per year.
Join to apply for the Security Manager - Campus Experience & Security role at Birkbeck Sport Business Centre.
Location: Birkbeck Sport Business Centre, Birkbeck, University of London.
Salary range: £44,247 rising to £50,379 per annum.
Contract type: Open ended.
Mode: Full time.
Grade: 7.
Business Unit: Estates and Facilities.
Closing date for applicants: 25-Jan-2026.
Reference No: 2289.
Responsibilities- As Security Manager, you will be responsible for shaping service delivery, managing teams, and driving improvements that support the University's strategic goals - making a real impact on the day-to-day experience of our community.
- Lead front-of-house and security operations across multiple sites, ensuring a safe, efficient, and welcoming environment for students, staff, and visitors.
- Manage teams and deliver 24/7/365 security and customer service operations.
- Provide expert advice regarding security matters and ensure compliance with forthcoming legislation (Martyn's Law).
- Communicate extensively with neighbouring higher education institutions and stakeholders.
- Drive improvements and manage change to create a culture of exceptional delivery.
- Proven track record in hands‐on management in a fast‐paced environment.
- Strong customer service ethos and a passion for driving positive change.
- Excellent communication skills and ability to work independently.
- Experience in creating a culture of exceptional delivery and managing change.
- Competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous HE sector benefits.
- Permanent contract, full-time 35 hours per week, on‐site based. Monday‐Sunday (5 out of 7 days) with flexible start and finish time.
To apply, submit a CV and statement to michael.hewlett@mrgglobal.com or contact Rob Cullum or Michael Hewlett via email at rob.cullum@mrgglobal.com or michael.hewlett@mrgglobal.com.
Equality, Diversity & InclusionWe welcome applicants from all sections of the community. The College is committed to improving gender and cultural diversity, holds an Athena SWAN award, and operates Disability Confident & Mindful Employer schemes.
Security Manager - Campus Experience & Security in London employer: Birkbeck Sport Business Centre
Contact Detail:
Birkbeck Sport Business Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Manager - Campus Experience & Security in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Birkbeck Sport Business Centre on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the latest trends in campus security and customer service. We want to see that you’re not just passionate but also knowledgeable about the field!
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully managed teams or driven change. We love to see how you can create a culture of exceptional delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for candidates who are genuinely interested in joining our community.
We think you need these skills to ace Security Manager - Campus Experience & Security in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Manager role. Highlight your hands-on management experience and customer service skills, as these are key for us. Use specific examples that demonstrate how you've driven positive change in previous roles.
Craft a Compelling Statement: Your statement should reflect your passion for security and service delivery. Share your vision for creating a safe and welcoming environment, and don’t forget to mention your communication skills and ability to manage teams effectively.
Showcase Relevant Experience: When detailing your experience, focus on roles where you’ve managed security operations or led teams in fast-paced environments. We want to see how you've created a culture of exceptional delivery and managed change successfully.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Birkbeck Sport Business Centre
✨Know Your Security Stuff
Make sure you brush up on the latest security legislation, especially Martyn's Law. Being able to discuss how you would implement these regulations in a campus setting will show that you're not just familiar with the rules but also proactive about compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in fast-paced environments. Highlight specific instances where your leadership made a difference, whether it was improving service delivery or handling a crisis effectively.
✨Communicate Like a Pro
Since communication is key for this role, practice articulating your thoughts clearly and confidently. Think about how you would engage with various stakeholders, from students to external partners, and be ready to demonstrate your interpersonal skills.
✨Emphasise Customer Service Excellence
Be ready to discuss your customer service philosophy and how it aligns with creating a welcoming environment. Share stories that illustrate your commitment to exceptional service and how you've driven positive change in previous roles.
