At a Glance
- Tasks: Support the Shop Manager and ensure excellent customer service in a vibrant bakery environment.
- Company: Join Birds Bakery, a friendly and inspiring place to work.
- Benefits: Enjoy 4 weeks annual leave, staff discounts, and career growth opportunities.
- Other info: Dynamic role with potential for personal development and team leadership.
- Why this job: Be a key player in creating a warm atmosphere and boosting sales.
- Qualifications: Good communication skills and a flexible attitude; supervisory experience is a plus.
The predicted salary is between 28000 - 28000 £ per year.
Location: Birds Bakery, 14/18 Central Avenue, West Bridgford, NG2 5GQ
Employment type: Part‑time
Hours: 28 hours per week (Monday to Sunday)
Salary: £13.46 per hour
Purpose
You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence. Creating a friendly warming environment for not only our customers but an environment where individuals are coached and inspired to do their best.
Responsibilities
- Ensure that excellent customer service is always provided by every member of your team.
- Inspire, motivate, train and energise your team to increase sales.
- Provide store performance information as required by the Area Manager.
- Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation performance.
- Deliver sales training to the store team members to develop skills in upselling to ensure opportunities are maximised.
- Manage staff rotas on a monthly basis.
- Ensure the standards for food safety and health and safety are met consistently.
- Ensure that the visual presentation of the shop is in accordance with Birds' brand image.
- Be compliant with Company policies and operational guidelines.
- Ensure that the very best people are recruited for the shop.
- Lead by example and serve our customers in a helpful and friendly manner, taking the opportunity to upsell products.
- Ensure our displays are fully stocked with our amazing products and customers have plenty of choice to choose from.
Experience
- Ability to drive is desirable.
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff.
- A sound understanding of shop operations and standards for success.
- A flexible attitude to working hours.
- Good communication and interpersonal skills.
- A basic and practical knowledge of IT.
- Good standard of English and Maths.
Benefits
- 4 weeks annual leave, increasing incrementally to 5 weeks after 5 years continuous service, plus bank holidays.
- Staff discount.
Assistant Shop Manager in West Bridgford employer: Birds
At Birds Bakery, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where our team members are inspired to excel. With opportunities for personal growth through training and development, alongside competitive benefits such as generous annual leave and staff discounts, we ensure that our employees feel valued and motivated. Located in the heart of West Bridgford, our shop is not just a workplace but a community hub where you can make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in West Bridgford
✨Tip Number 1
Network like a pro! Chat with friends, family, or even that barista you see every morning. You never know who might have a lead on a job at Birds Bakery or know someone who does.
✨Tip Number 2
Get your game face on for interviews! Research Birds Bakery, understand their values, and think about how you can contribute to creating that friendly environment they’re after. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. Focus on how you’d inspire and motivate a team, as that’s key for the Assistant Shop Manager role. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Birds Bakery team!
We think you need these skills to ace Assistant Shop Manager in West Bridgford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing excellent customer service and creating a warm environment for both customers and team members.
Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager position. Highlight any relevant experience you have in retail or supervisory roles, and don’t forget to mention your skills in motivating and training a team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Birds Bakery family!
How to prepare for a job interview at Birds
✨Know the Shop Inside Out
Before your interview, make sure you’re familiar with Birds Bakery and its offerings. Visit the shop if you can, and take note of the layout, products, and customer service style. This will help you demonstrate your genuine interest and understanding of the brand during the interview.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you can create a friendly environment that encourages staff to excel.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or improving customer service. Think of specific situations where you’ve gone above and beyond for a customer. This will show that you understand the importance of excellent service and can maintain high standards.
✨Understand Stock Management Basics
Brush up on your knowledge of stock control and sales maximisation strategies. Be ready to discuss how you would manage inventory effectively and ensure the shop is always well-stocked. This shows you’re proactive and understand the operational side of the role.
