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- Tasks: Support the Shop Manager and ensure excellent customer service while inspiring your team.
- Company: Join a friendly and dynamic shop environment in Alvaston.
- Benefits: Enjoy 4 weeks annual leave, staff discounts, and career growth opportunities.
- Other info: Flexible hours and a chance to develop your leadership skills.
- Why this job: Be a key player in creating a welcoming atmosphere and driving sales.
- Qualifications: Supervisory experience is a plus; strong communication and IT skills are essential.
The predicted salary is between 27800 - 27800 £ per year.
Location: Alvaston, 5 Shardlow Road, Alvaston, Derby, DE24 0JG.
Hours: 27 hours per week across Monday to Sunday.
Salary: £13.46 per hour.
Employment type: Part-time.
Purpose
You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence. Creating a friendly warming environment for not only our customers but an environment where individuals are coached and inspired to do their best.
Responsibilities
- Ensure that excellent customer service is always provided by every member of your team.
- Inspire, motivate, train and energise your team to increase sales.
- Provide store performance information as required by the Area Manager.
- Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation performance.
- Deliver sales training to the store team members to develop skills in upselling to ensure opportunities are maximised.
- Managing staff rotas on a monthly basis.
- Ensure the standards for food safety and health and safety are met consistently.
- Ensure that the visual presentation of the shop is in accordance with Birds’ brand image.
- Be compliant with Company policies and operational guidelines.
- Ensure that the very best people are recruited for the shop.
- Lead by example and serve our customers in a helpful and friendly manner, taking the opportunity to upsell products.
- Ensuring our displays are fully stocked with our amazing products and customers have plenty of choice to choose from.
Experience
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff.
- A sound understanding of shop operations and standards for success.
- A flexible attitude to working hours.
- Good communication and interpersonal skills.
- A basic and practical knowledge of IT.
- Good standard of English and Maths.
Benefits
- 4 weeks annual leave, increasing incrementally to 5 weeks after 5 years continuous service, plus bank holidays.
- Staff discount.
Assistant Shop Manager in Nantwich employer: Birds
Contact Detail:
Birds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Nantwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and you want to show that you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Assistant Shop Manager in Nantwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing excellent customer service and creating a warm environment for both customers and team members.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your skills can contribute to our shop's success, so don’t hold back on showcasing your supervisory experience or any training you've done!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff. This will help us quickly see why you’d be a great fit for the Assistant Shop Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Birds
✨Know the Shop Inside Out
Before your interview, make sure you’re familiar with the shop's products and services. Visit the store if you can, and observe how the team interacts with customers. This will help you demonstrate your enthusiasm and understanding of the role.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your ability to train and energise others.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you would ensure excellent service is provided by every team member. Think of specific strategies you could implement to enhance customer satisfaction and upselling opportunities.
✨Prepare for Operational Questions
Expect questions about stock control, sales performance, and health and safety standards. Brush up on your knowledge of these areas and be prepared to discuss how you would manage them effectively in the shop.