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- Tasks: Support the Shop Manager and lead a team to create an amazing shopping experience.
- Company: Join a vibrant new store in Loughborough with a friendly atmosphere.
- Benefits: Earn £13.46 per hour, enjoy 4 weeks annual leave, and grow your career.
- Other info: Flexible hours and opportunities for personal development await you!
- Why this job: Be a key player in a dynamic environment and inspire others to succeed.
- Qualifications: Supervisory experience is a plus, but passion and motivation are what we value most.
The predicted salary is between 28000 - 30000 £ per year.
Location: Lansdowne Drive Loughborough, LE11 2BX (new store)
Hours: 32 hours per week across Monday to Sunday
Salary: £13.46 per hour
Purpose
You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence. Creating a friendly warm environment for not only our customers but an environment where individuals are coached and inspired to do their best.
Responsibilities
- Ensure that excellent customer service is always provided by every member of your team.
- Inspire, motivate, train and energise your team to increase sales.
- Provide store performance information as required by the Area Manager.
- Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation performance.
- Deliver sales training to the store team members to develop skills in up selling to ensure opportunities are maximised.
- Managing staff rotas on a monthly basis.
- Ensure the standards for food safety and health and safety are met consistently.
- Ensure that the visual presentation of the shop is in accordance with Birds' brand image.
- Be compliant with Company policies and operational guidelines.
- Ensure that the very best people are recruited for the shop.
- Lead by example and serve our customers in a helpful and friendly manner, taking the opportunity to upsell products.
- Ensuring our displays are fully stocked with our amazing products and customers have plenty of choice to choose from.
Experience
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff.
- A sound understanding of shop operations and standards for success.
- A flexible attitude to working hours.
- Good communication and interpersonal skills.
- A basic and practical knowledge of IT.
- Good standard of English and Maths.
Benefits
4 weeks annual leave, increasing incrementally to 5 weeks after 5 years continuous service.
Assistant Shop Manager in Loughborough employer: Birds
Contact Detail:
Birds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Loughborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Assistant Shop Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for retail management roles and practice your answers. Show off your supervisory skills and how you can inspire a team to boost sales.
✨Tip Number 3
Don’t forget to showcase your personality! When you apply through our website, make sure your application reflects your friendly and warm approach. We want to see how you’d create that inviting environment for customers and staff alike.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Assistant Shop Manager in Loughborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a friendly environment and inspiring your team. Share any relevant experiences that highlight your passion for customer service and team motivation.
Tailor Your CV: Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your supervisory experience, even if it's not extensive, and focus on skills that align with the job description. We love seeing how your background fits into our vision!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Birds
✨Know the Shop Inside Out
Before your interview, make sure you research the shop's operations and values. Familiarise yourself with their customer service standards and any recent news about the company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you can energise others to achieve sales goals.
✨Demonstrate Your Customer Service Passion
Customer service is key in this role. Be ready to discuss how you would create a friendly environment for customers and staff alike. Share specific instances where you've gone above and beyond to ensure customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the shop's culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if it's the right fit for you.