Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Shop Manager and ensure excellent customer service while motivating your team.
- Company: Join Birds, a well-loved bakery known for its delicious treats and vibrant atmosphere.
- Benefits: Enjoy 4 weeks holiday, staff discounts, and flexible working hours.
- Why this job: Be part of a fun team, develop leadership skills, and make a real impact in the shop.
- Qualifications: Basic IT skills and good English and Maths; supervisory experience is a plus but not essential.
- Other info: Full-time role with 40 hours per week, covering shifts from Monday to Sunday.
The predicted salary is between 27000 - 36000 £ per year.
Location: Bakery Shop, Derby, Ascot Drive, Derby, DE24 8GN
Employment Type: Full-time
Hours: 40 p/w
Salary: £12.96 p/h
Purpose: You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence.
Responsibilities:
- Ensure that excellent customer service is always provided by every member of your team
- Inspire, motivate, train and energise your team to increase sales
- Ensure that the visual presentation of the shop is in accordance with Birds brand image
- Be compliant with Company policies and operational guidelines
Shifts: Shifts to be confirmed, but will be 40 hours per week over 5 days, Monday to Sunday. Plus flexible working to cover for staff holidays, sickness and busy periods.
Experience:
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff
- A sound understanding of shop operations and standards for success
- A flexible attitude to working hours
- Good communication and interpersonal skills
Qualifications:
- A basic and practical knowledge of IT
- Good standard of English and Maths
Benefits:
- 4 weeks holiday per year pro rata, increasing incrementally each year to 5 weeks holiday per year pro rata (after 5 years continuous service) plus bank holidays.
- Staff discount.
Assistant Shop Manager employer: Birds
Contact Detail:
Birds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with Birds' brand image and values. Understanding their ethos will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated or trained a team in the past. This will highlight your ability to inspire others, which is crucial for the Assistant Shop Manager role.
✨Tip Number 3
Be ready to discuss your understanding of shop operations. Brush up on key retail metrics and operational standards, as this knowledge will be valuable in demonstrating your capability to manage the shop effectively.
✨Tip Number 4
Prepare questions about the team dynamics and customer service expectations at Birds. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Assistant Shop Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly any supervisory roles or customer service experience. Use bullet points for clarity and focus on achievements that demonstrate your ability to motivate and lead a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have inspired and motivated teams in the past, and how you can contribute to maintaining excellent customer service at Birds.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Birds
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire and motivate your team. Be prepared to discuss your previous experiences in leading a team, even if it's informal. Share specific examples of how you've successfully motivated others or improved team performance.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of instances where you went above and beyond for a customer or resolved a difficult situation. Highlighting these experiences will show that you understand the importance of excellent service.
✨Understand the Brand Image
Familiarise yourself with Birds' brand image and values. During the interview, express how you can contribute to maintaining and enhancing this image through visual presentation and customer interactions. This shows your commitment to the company's ethos.
✨Be Ready for Flexibility
The job requires flexibility in working hours. Be prepared to discuss your availability and willingness to cover shifts during busy periods or staff absences. This demonstrates your adaptability and commitment to the team's success.
