At a Glance
- Tasks: Support the Shop Manager and ensure excellent customer service.
- Company: Join a well-loved local shop with a friendly atmosphere.
- Benefits: Competitive pay, staff discounts, and increasing holiday entitlement.
- Other info: Flexible hours and opportunities for growth within the company.
- Why this job: Be a key player in a vibrant team and boost your leadership skills.
- Qualifications: Basic IT skills and good English and Maths required.
Location: Duffield, 4 Eyes Court, Town Street, Duffield, DE56 4EH
Employment Type: Part‑time
Hours: 25.5 p/w
Salary: £12.96 p/h
Purpose
You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence.
Responsibilities
- Ensure that excellent customer service is always provided by every member of your team
- Inspire, motivate, train and energise your team to increase sales
- Ensure that the visual presentation of the shop is in accordance with Birds brand image
- Be compliant with Company policies and operational guidelines
Shifts
- Monday 7am – 12pm
- Tuesday 7am – 12pm
- Wednesday 11.30am – 5pm
- Saturday 6.30am – 5pm
- Sundays 1 in 3 on a rota basis
- Plus flexible working to cover for staff holidays, sickness and busy periods.
Experience
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff
- A sound understanding of shop operations and standards for success
- A flexible attitude to working hours
- Good communication and interpersonal skills
Qualifications
- A basic and practical knowledge of IT
- Good standard of English and Maths
Benefits
- 4 weeks holiday per year pro rata, increasing incrementally each year to 5 weeks holiday per year pro rata (after 5 years continuous service)
- Staff discount.
Assistant Shop Manager employer: Birds
At B Birds, we pride ourselves on creating a warm and inviting atmosphere for both our customers and employees. As a Sunday Bakery Sales Specialist in Nottingham, you'll enjoy a supportive work culture that values friendly service and product knowledge, alongside benefits like staff discounts and flexible working hours. We are committed to your growth with comprehensive training and opportunities to develop your skills in a vibrant bakery setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know the company inside out! Research Birds and their brand image so you can chat about how you’d fit into their culture during your interview. It shows you’re genuinely interested and ready to contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples where you’ve gone above and beyond for customers. This will help you shine when discussing how you can inspire and motivate your team to provide excellent service.
✨Tip Number 3
Be ready to talk about your leadership style! Even if you don’t have supervisory experience, think about times you’ve led a project or helped a teammate. Show us how you can energise and train others to boost sales.
✨Tip Number 4
Don’t forget to highlight your flexibility! With the varied shifts, it’s important to show that you’re adaptable and willing to cover for others. Let us know how you can manage your time effectively to meet the shop's needs.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Shop Manager role. Highlight any supervisory experience or customer service skills you have, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can inspire and motivate a team. Keep it friendly and engaging, just like us!
Showcase Your Flexibility:Since the role requires flexible working hours, mention your availability clearly. Let us know how you can adapt to cover shifts and support the team during busy times.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Birds
✨Know the Shop Inside Out
Before your interview, take some time to familiarise yourself with the shop's brand and values. Understand what makes it unique and how they deliver excellent customer service. This will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Leadership Skills
Even if you don't have direct supervisory experience, think of examples where you've motivated or trained others. Be ready to discuss how you can inspire a team to increase sales and maintain high standards in the shop.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult customer or managing staff during busy periods. Practise your responses so you can show your problem-solving skills and flexibility in various scenarios.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how success is measured in the shop. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
