At a Glance
- Tasks: Support the Shop Manager and ensure excellent customer service while inspiring your team.
- Company: Join Birds Bakery, a friendly and warm environment focused on teamwork.
- Benefits: Enjoy 4 weeks annual leave, increasing to 5 weeks after 5 years, plus bank holidays.
- Other info: Flexible hours and opportunities for personal growth in a dynamic bakery setting.
- Why this job: Make a real impact by leading a passionate team and enhancing customer experiences.
- Qualifications: Supervisory experience is a plus, but a positive attitude and good communication skills are key.
The predicted salary is between 12 - 15 £ per hour.
Location: Birds Bakery, 14/18 Central Avenue, West Bridgford, NG2 5GQ
Hours: 30 p/w
Employment Type: Part-time
Purpose: You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence. Creating a friendly warming environment for not only our customers but an environment where individuals are coached and inspired to do their best.
Responsibilities:
- Ensure that excellent customer service is always provided by every member of your team.
- Inspire, motivate, train and energise your team to increase sales.
- Provide store performance information as required by the Area Manager.
- Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation performance.
- Deliver sales training to the store team members to develop skills in upselling to ensure opportunities are maximised.
- Manage staff rosters on a monthly basis.
- Ensure the standards for food safety and health and safety are met consistently.
- Ensure that the visual presentation of the shop is in accordance with Birds’ brand image.
- Be compliant with Company policies and operational guidelines.
- Ensure that the very best people are recruited for the shop.
- Lead by example and serve our customers in a helpful and friendly manner, taking the opportunity to upsell products.
- Ensure our displays are fully stocked with our amazing products and customers have plenty of choice to choose from.
Experience:
- Ability to drive is desirable.
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff.
- A sound understanding of shop operations and standards for success.
- A flexible attitude to working hours.
- Good communication and interpersonal skills.
- A basic and practical knowledge of IT.
- Good standard of English and Maths.
4 weeks annual leave, increasing incrementally to 5 weeks after 5 years continuous service, plus bank holidays.
Assistant Shop Manager in West Bridgford employer: Birds Bakery
At Birds Bakery, we pride ourselves on fostering a supportive and vibrant work culture where every team member is encouraged to thrive. Located in the heart of West Bridgford, our part-time Assistant Shop Manager role offers not only competitive benefits, including up to 5 weeks of annual leave, but also ample opportunities for personal and professional growth within a friendly environment that values teamwork and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in West Bridgford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Birds Bakery. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their shop.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team that provides excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Show off your leadership style! As an Assistant Shop Manager, you'll need to inspire and motivate your team. Be ready to discuss how you’ve successfully led teams before, even if it was in a different context. We want to see your passion for coaching others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Birds Bakery family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Shop Manager in West Bridgford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a friendly environment and inspiring your team. Share any relevant experiences that highlight your passion for customer service and team motivation.
Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your supervisory experience, even if it's not extensive, and focus on skills that align with our needs, like stock control and sales training. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and how you can contribute to our shop's success.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Birds Bakery!
How to prepare for a job interview at Birds Bakery
✨Know the Shop Inside Out
Before your interview, take some time to familiarise yourself with Birds Bakery. Understand their products, values, and what makes them unique. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Be ready to discuss how you can energise the staff at Birds Bakery.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlight your approach to creating a friendly environment and how you would ensure every team member does the same.
✨Prepare for Operational Questions
Expect questions about stock control, sales training, and health and safety standards. Brush up on your knowledge of shop operations and be ready to discuss how you would manage these aspects effectively at Birds Bakery.
