At a Glance
- Tasks: Support the Shop Manager in running a new bakery shop and inspire your team.
- Company: Join Birds Bakery, a friendly and vibrant place to work.
- Benefits: Enjoy 4 weeks annual leave, flexible hours, and career growth opportunities.
- Other info: Flexible working hours across Monday to Sunday with a supportive team.
- Why this job: Be part of a new shop opening and create a warm environment for customers and staff.
- Qualifications: Supervisory experience is a plus, but passion and motivation are key!
The predicted salary is between 18900 - 23100 £ per year.
Location: Birds Bakery, Berry Hill (new shop opening)
Hours: 32 hours per week across Monday to Sunday
You will support the Shop Manager in all operational aspectsof running the shop and assume overall responsibility for the success of theshop in their absence. Creating a friendly warming environment for not only ourcustomers but an environment where individuals are coached and inspired to dotheir best.
Responsibilities
- Ensurethat excellent customer service is always provided by every member of yourteam.
- Inspire,motivate, train and energise your team to increase sales.
- Providestore performance information as required by the Area Manager
- Effectivelymanage stock control and maximise the shop’s sales, payroll, waste, andreconciliation performance
- Deliversales training to the store team members to develop skills in up sellingto ensure opportunities are maximised.
- Managingstaff rotas on a monthly basis.
- Ensurethe standards for food safety and health and safety are met consistently.
- Ensurethat the visual presentation of the shop is in accordance with Birds'brand image.
- Becompliant with Company policies and operational guidelines.
- Ensurethat the very best people are recruited for the shop.
- Leadby example and serve our customers in a helpful and friendly manner,taking the opportunity to upsell products.
- Ensuringour displays are fully stocked with our amazing products and customershave plenty of choice to choose from.
Shifts
The successful candidate will need to be able to work flexibly from Monday-Sunday and will be scheduled to work 4-5 days per week.
Experience
- Supervisoryexperience, desirable but not essential, with the skills and ability todrive and motivate the performance of your staff.
- Asound understanding of shop operations and standards for success.
- Aflexible attitude to working hours.
- Goodcommunication and interpersonal skills
- Abasic and practical knowledge of IT
- Goodstandard of English and Maths
- 4 weeks annual leave,increasing incrementally to 5 weeks after 5 years continuous service, plusbank holidays.
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Assistant Shop Manager in Mansfield employer: Birds Bakery
Birds Bakery is an exceptional employer, offering a vibrant work culture where team members are inspired and motivated to excel. With a focus on personal development and a commitment to excellent customer service, employees enjoy opportunities for growth while working in a friendly environment. The new Berry Hill location promises a dynamic atmosphere, making it an exciting place to build a rewarding career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Mansfield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Birds Bakery, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Birds Bakery!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Birds Bakery, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Birds Bakery and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Birds Bakery that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Birds Bakery
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
