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- Tasks: Support the Shop Manager in running a vibrant new store and inspire your team.
- Company: Join a friendly and dynamic retail environment focused on customer satisfaction.
- Benefits: Enjoy 4 weeks annual leave, increasing to 5 weeks, plus bank holidays.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Supervisory experience is a plus; strong communication and IT skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
Location: Lansdowne Drive LE11 (This is a new store)
Hours: 32 hours per week across Monday to Sunday
Employment Type: Full-time
Purpose: You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence. Creating a friendly warming environment for not only our customers but an environment where individuals are coached and inspired to do their best.
Responsibilities:
- Ensure that excellent customer service is always provided by every member of your team.
- Inspire, motivate, train and energise your team to increase sales.
- Provide store performance information as required by the Area Manager.
- Effectively manage stock control and maximise the shop’s sales, payroll, waste, and reconciliation performance.
- Deliver sales training to the store team members to develop skills in upselling to ensure opportunities are maximised.
- Manage staff rotas on a monthly basis.
- Ensure the standards for food safety and health and safety are met consistently.
- Ensure that the visual presentation of the shop is in accordance with Birds' brand image.
- Comply with Company policies and operational guidelines.
- Ensure that the very best people are recruited for the shop.
- Lead by example and serve our customers in a helpful and friendly manner, taking the opportunity to upsell products.
- Ensure our displays are fully stocked with our amazing products and customers have plenty of choice to choose from.
Experience:
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff.
- A sound understanding of shop operations and standards for success.
- A flexible attitude to working hours.
- Good communication and interpersonal skills.
- A basic and practical knowledge of IT.
- Good standard of English and Maths.
4 weeks annual leave, increasing incrementally to 5 weeks after 5 years continuous service, plus bank holidays.
Assistant Shop Manager in Loughborough employer: Birds Bakery
Contact Detail:
Birds Bakery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Loughborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and you want to show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Assistant Shop Manager in Loughborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating a friendly environment and inspiring your team. Share any relevant experiences that highlight your passion for customer service and team motivation.
Tailor Your CV: Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your supervisory experience, even if it's not extensive, and focus on skills that align with the job description. We love seeing how your background fits with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and keep it simple while showcasing your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at this exciting new store!
How to prepare for a job interview at Birds Bakery
✨Know the Shop Inside Out
Before your interview, make sure you research the shop's brand and values. Familiarise yourself with their products and any recent news about the company. This will show that you're genuinely interested and ready to contribute to creating that friendly environment they’re after.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you can energise others and drive sales, as this is key to the role.
✨Demonstrate Customer Service Excellence
Think of specific instances where you've provided outstanding customer service. Be ready to discuss how you would ensure every team member does the same. They want to see that you understand the importance of customer satisfaction and how it impacts sales.
✨Prepare for Practical Scenarios
Expect to be asked about stock control, staff management, and health and safety standards. Brush up on these topics and think through how you would handle various situations in the shop. Showing that you have a practical understanding of shop operations will set you apart.