At a Glance
- Tasks: Lead a dynamic bakery team, ensuring top-notch customer service and smooth operations.
- Company: Join Birds Bakery, a vibrant and welcoming retail environment.
- Benefits: Earn £14.11 per hour, enjoy 5 weeks holiday, and receive staff discounts.
- Other info: Flexible hours available to support your work-life balance.
- Why this job: Be a Sunday leader, drive sales, and make a real impact in your community.
- Qualifications: Strong leadership skills and previous retail experience are essential.
The predicted salary is between 14.11 - 14.11 £ per hour.
Hours: 6.5 hours per week (the ideal candidate will have further flexibility to work on different days to support the shop)
Salary: £14.11 per hour
Location: Birds Bakery, Burton on Trent, 196 Station Street, Burton on Trent, DE14 1AN
Employment Type: Part-time
Purpose: To manage and assume overall responsibility for the success of the shop by leading all operational aspects of the shop, driving sales whilst at the same time controlling costs and being a skilled people manager.
Responsibilities:
- Lead and manage the bakery team on Sundays, ensuring excellent customer service and smooth day-to-day operations.
- Take responsibility for opening and closing the store, following all company procedures and security requirements.
- Drive sales by maximising product availability, promoting bakery offerings, and delivering an outstanding customer experience.
- Supervise, motivate, and support team members, providing coaching and guidance where required.
- Ensure all products are presented to Birds Bakery standards, maintaining attractive and well-stocked displays.
- Monitor stock levels, manage waste effectively, and ensure accurate stock rotation following FIFO principles.
- Handle customer enquiries, feedback, and complaints professionally, resolving issues promptly.
- Ensure compliance with food safety, health and safety, and hygiene regulations at all times.
- Manage cash handling, banking procedures, and accurate reconciliation of daily takings.
- Coordinate staffing levels, break schedules, and workflow to ensure efficient store performance.
- Complete daily operational checks, paperwork, and reporting in line with company requirements.
- Maintain high standards of cleanliness and housekeeping throughout the shop and back-of-house areas.
- Support recruitment, training, and development of team members to build a high-performing team.
- Act as a role model for Birds Bakery values, promoting a positive and welcoming environment for both customers and colleagues.
- Take overall accountability for store performance during Sunday trading hours, ensuring targets and operational standards are achieved.
Shifts: Sunday 9am - 4pm Plus flexible working to cover for staff holidays, sickness and busy periods.
Experience:
- Strong leadership and people management skills.
- Excellent customer service and communication abilities.
- Previous retail, hospitality, or food service supervisory experience.
- Ability to work independently and make decisions confidently.
- Strong organisational and problem-solving skills.
- Knowledge of food hygiene and health & safety practices.
- Flexible, reliable, and able to thrive in a fast-paced environment.
Qualifications:
- A basic and practical knowledge of IT.
- Good standard of English and Maths.
5 weeks holiday per year pro rata, plus bank holidays. Staff discount.
Sunday Shop Manager in Burton upon Trent employer: Birds Bakery
Birds Bakery is an exceptional employer, offering a vibrant work culture where team members are inspired and motivated to excel. With a focus on personal development and a commitment to excellent customer service, employees enjoy opportunities for growth while working in a friendly environment. The new Berry Hill location promises a dynamic atmosphere, making it an exciting place to build a rewarding career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Sunday Shop Manager in Burton upon Trent
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Birds Bakery, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sunday Shop Manager in Burton upon Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Birds Bakery that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Birds Bakery will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Birds Bakery and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Birds Bakery
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Birds Bakery, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Birds Bakery!
