Assistant Shop Manager

Assistant Shop Manager

Full-Time No home office possible
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At a Glance

  • Tasks: Support the Shop Manager and ensure excellent customer service.
  • Company: Join Birds, a well-loved brand known for its quality and community spirit.
  • Benefits: Enjoy 4 weeks holiday, staff discounts, and flexible working hours.
  • Why this job: Be part of a dynamic team and develop your leadership skills in a fun environment.
  • Qualifications: Basic IT skills and good English and Maths required; supervisory experience is a plus.
  • Other info: Work 25 hours a week with shifts across Monday to Sunday.

Ashbourne, 26 St Johns Street, Ashbourne, DE6 1GH

Employment Type: Part-time

Hours: 25 p/w

Purpose: You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence.

Responsibilities:

  • Ensure that excellent customer service is always provided by every member of your team
  • Inspire, motivate, train and energise your team to increase sales
  • Ensure that the visual presentation of the shop is in accordance with Birds brand image
  • Be compliant with Company policies and operational guidelines

Shifts: Days and shifts to be confirmed, but will be 25 hours per week over 3/4 days, Monday to Sunday. Plus flexible working to cover for staff holidays, sickness and busy periods.

Experience:

  • Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff
  • A sound understanding of shop operations and standards for success
  • A flexible attitude to working hours
  • Good communication and interpersonal skills

Qualifications:

  • A basic and practical knowledge of IT
  • Good standard of English and Maths

4 weeks holiday per year pro rata, increasing incrementally each year to 5 weeks holiday per year pro rata (after 5 years continuous service) plus bank holidays.

Application form: Your application has been sent. Our vacancies are popular so it's not possible to reply to every applicant. If you're successful, you'll hear back from us within four weeks. Good luck!

Assistant Shop Manager employer: Birds Bakery

At Birds, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in the heart of Ashbourne. Our part-time Assistant Shop Manager role not only provides competitive benefits such as increasing holiday entitlement and staff discounts, but also fosters a culture of teamwork and personal growth, ensuring that every employee has the opportunity to thrive and develop their skills. Join us and be part of a company that values its people and encourages a passion for exceptional customer service.
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Contact Detail:

Birds Bakery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Shop Manager

✨Tip Number 1

Familiarise yourself with Birds' brand image and values. Understanding their ethos will help you align your approach to customer service and team motivation, which is crucial for the Assistant Shop Manager role.

✨Tip Number 2

Showcase your leadership skills during the interview. Think of specific examples where you've inspired or motivated a team, as this will demonstrate your ability to drive performance in the shop.

✨Tip Number 3

Be prepared to discuss your understanding of shop operations. Brush up on key retail metrics and operational standards that contribute to a shop's success, as this knowledge will set you apart from other candidates.

✨Tip Number 4

Flexibility is key! Be ready to discuss your availability and willingness to cover shifts, especially during busy periods or staff absences, as this shows your commitment to the team's success.

We think you need these skills to ace Assistant Shop Manager

Customer Service Excellence
Team Leadership
Sales Motivation
Visual Merchandising
Operational Compliance
Flexible Working
Communication Skills
Interpersonal Skills
IT Proficiency
Basic Mathematics
Problem-Solving Skills
Time Management
Training and Development
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Assistant Shop Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly any supervisory roles or customer service experience. Use bullet points for clarity and focus on achievements that demonstrate your ability to motivate and lead a team.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you have successfully managed teams or improved customer service in previous positions. Make sure to convey your understanding of the brand image and operational guidelines.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Birds Bakery

✨Showcase Your Customer Service Skills

As an Assistant Shop Manager, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past and how you would inspire your team to do the same.

✨Demonstrate Leadership Qualities

Even if you don't have extensive supervisory experience, highlight any instances where you've motivated or trained others. Discuss your approach to energising a team and driving sales.

✨Understand the Brand Image

Familiarise yourself with Birds' brand image and values. During the interview, express how you would ensure the shop's visual presentation aligns with this image and enhances customer experience.

✨Be Flexible and Adaptable

The role requires flexibility in working hours. Be ready to discuss your availability and how you can adapt to cover for staff during busy periods or absences, showcasing your commitment to the team's success.

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