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- Tasks: Support the Shop Manager and ensure excellent customer service while motivating your team.
- Company: Join Birds, a vibrant bakery known for its quality and community spirit.
- Benefits: Enjoy 4 weeks holiday, staff discounts, and flexible working hours.
- Why this job: Be part of a fun team, enhance your leadership skills, and contribute to a beloved local brand.
- Qualifications: Basic IT skills and good English and Maths; supervisory experience is a plus.
- Other info: Flexible shifts with opportunities to cover holidays and busy periods.
The predicted salary is between 24000 - 36000 £ per year.
Employment Type
Full-time
Hours
25.5 p/w
Purpose
You will support the Shop Manager in all operational aspects of running the shop and assume overall responsibility for the success of the shop in their absence.
Responsibilities
- Ensure that excellent customer service is always provided by every member of your team
- Inspire, motivate, train and energise your team to increase sales
- Ensure that the visual presentation of the shop is in accordance with Birds brand image
- Be compliant with Company policies and operational guidelines
Shifts
- Monday 7am – 5pm
- Tuesday 11am – 5pm
- Friday 8am – 2pm
- Saturday 9am – 1.30pm
Plus flexible working to cover for staff holidays, sickness and busy periods.
Experience
- Supervisory experience, desirable but not essential, with the skills and ability to drive and motivate the performance of your staff
- A sound understanding of shop operations and standards for success
- A flexible attitude to working hours
- Good communication and interpersonal skills
Qualifications
- A basic and practical knowledge of IT
- Good standard of English and Maths
4 weeks holiday per year pro rata, increasing incrementally each year to 5 weeks holiday per year pro rata (after 5 years continuous service) plus bank holidays. Staff discount.
Application form
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Assistant Shop Manager employer: Birds Bakery
Contact Detail:
Birds Bakery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with Birds' brand image and values. Understanding what makes the shop unique will help you align your approach to customer service and team motivation, which is crucial for the Assistant Shop Manager role.
✨Tip Number 2
Showcase your leadership skills during the interview. Think of examples where you've inspired or motivated a team in the past, even if it wasn't in a supervisory role. This will demonstrate your potential to drive performance.
✨Tip Number 3
Be prepared to discuss your understanding of shop operations. Brush up on key retail concepts and think about how you would handle various scenarios, such as managing busy periods or ensuring compliance with company policies.
✨Tip Number 4
Highlight your flexibility regarding working hours. Since the role requires covering for staff holidays and busy times, showing that you're adaptable and willing to take on different shifts can set you apart from other candidates.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles or customer service positions. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've motivated teams or improved customer service in previous positions, aligning your experiences with the responsibilities listed in the job description.
Showcase Your Skills: In your application, emphasise your communication and interpersonal skills. Provide examples of how you've successfully worked in a team environment and how you can inspire and energise others to achieve sales goals.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Shop Manager role.
How to prepare for a job interview at Birds Bakery
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire and motivate your team. Be prepared to discuss any previous experiences where you've successfully led a team or improved performance. Highlight specific examples that demonstrate your ability to energise others.
✨Understand the Brand
Familiarise yourself with Birds' brand image and values before the interview. This will help you articulate how you can maintain and enhance the visual presentation of the shop in line with their standards. Showing genuine interest in the brand can set you apart.
✨Prepare for Customer Service Scenarios
Excellent customer service is key in this role. Think of examples from your past where you provided outstanding service or resolved customer complaints effectively. Be ready to discuss these scenarios and how they align with the company's commitment to customer satisfaction.
✨Demonstrate Flexibility
The job requires a flexible attitude towards working hours. Be honest about your availability and willingness to cover shifts when needed. Discuss any previous experiences where you adapted to changing schedules or demands, showcasing your reliability and commitment.
