At a Glance
- Tasks: Lead compliance frameworks and ensure data protection in a fast-paced healthcare tech environment.
- Company: Join Birdie, a B Corp transforming home healthcare for older adults.
- Benefits: Competitive salary, stock options, flexible working, and generous holiday allowance.
- Other info: Be part of a diverse team dedicated to meaningful work and innovation.
- Why this job: Make a real impact on the future of care while growing your career.
- Qualifications: Experience with NHS compliance and strong understanding of UK GDPR required.
The predicted salary is between 70000 - 85000 £ per year.
About Birdie
At Birdie, we’re reimagining care for older adults. We’re building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care.
We’re not here to tinker at the edges. We’re here to radically transform a broken system. That’s why we’ve built an all-in-one platform that supported over 60 million care visits and enabled care for 116,000 individuals in 2025, and we continue to grow our impact. We’re scaling fast, but staying true to our purpose. That’s why we’re proud to be a B Corp, using business as a force for good.
Your mission
As Birdie's Risk & Compliance Manager, you will be responsible for defining, embedding, and monitoring Birdie’s compliance frameworks across data protection, information security, and health system governance. You will lead our compliance programs for critical health-sector standards—including the NHS Data Security and Protection Toolkit (DSPT) and Digital Social Care Record (DSCR) compliance—and assure all requirements for core NHS service integrations such as GP Connect and the Patient Demographic Service (PDS).
You will work closely with our engineering, product, legal, and operational teams, and will be supported by our General Counsel and external Data Protection Officer (DPO).
How you will contribute
- Own data protection compliance across product and operations, working with our external DPO on DPIAs, RoPA and information rights processes
- Lead the annual NHS DSPT submission and keep us at 'Standards Met' year-round, alongside DSCR and clinical risk alignment (DCB0129/0160) where applicable
- Assure our NHS interoperability connections - GP Connect, PDS, and future health data integrations - meet compliance and data flow standards
- Maintain Birdie's risk register and control frameworks, running third-party risk assessments and internal audit cycles
- Lead incident response for data protection and compliance breaches, from root-cause analysis through remediation
- Build KRIs/KPIs for leadership and the board, and champion a proactive, risk-aware culture across tech, product and go-to-market teams
You’ll thrive here if...
- You have strong familiarity with NHS DSPT, DSCR, and NHS API assurance frameworks (GP Connect, PDS)
- You know UK GDPR and the Data Protection Act 2018 inside out, and can apply it practically in a fast-moving SaaS environment
- You've led or played a major role in risk assessments, control design, and managing a business risk register - ideally alongside an external DPO or legal counsel
- You can turn complex legal and health-system regulations into clear, actionable requirements for engineers and product teams
- You write and speak with clarity, whether it's a policy, an executive report, or team training
- You have sound judgment and the confidence to challenge while keeping strong working relationships; a relevant certification (CIPP/E, CIPM, CISM, CISA, or similar) or familiarity with ISO 27001/Cyber Essentials/SOC 2 is a plus
Imposter syndrome is real — and we don’t expect you to tick every box. If you're excited about our mission and think you could make a difference here, we want to hear from you.
What you’ll get from us
We believe people do their best work when they’re supported, trusted and inspired. Here’s how we build a world-class employee experience:
- Compensation: Competitive base salary, reviewed against benchmarks annually
- Generous stock options - because we’re building this together
- Bi-annual performance cycles with individual compensation reviews
- Learning & Growth: Annual personal learning budget and access to training, coaching and mentorship
- Time and space for growth - you set your development goals, we back them
- Flexible Working: Hybrid working - up to 3 days per week in our incredible London HQ
- Budget to set up your home workspace
- Regular in-person meet-ups, socials and offsites
- Time Off: 33 days holiday (25 days + public holidays)
- Extra day off on your birthday (use it whenever you like!)
- Company shutdown between Christmas and New Year
- 2 volunteering days each year to give back to causes that matter
- Family-first Policies: Industry leading paid primary and secondary caregiver leave
- 5 paid days for fertility treatments for those who need it
- Private health insurance with AXA
- Wellbeing perks via Happl (gym discounts, mental health support, and more)
- Other Perks: Cycle to work scheme
- 4% employer pension contribution when you contribute 5% (UK)
- A deeply human, radically transparent culture
Why Birdie?
Because you want to do meaningful work that improves lives - and grow at speed while doing it. We’re building more than a product - we’re building a movement. A movement to show that tech, when built with empathy and integrity, can change lives.
We’re a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence.
Equal Opportunities Statement
We’re committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity or lived experience. Need adjustments or support during the application process? Let us know. We’re here to help.
Ready to build the future of care? Apply now. Be part of something that matters.
Compensation Range: 70K - 85K
Location: London
Employment Type: Full time
Department: Core Operations
Compensation: 70K – 85K • Offers Equity
At Birdie, we pay in recognition of impact and ownership. We benchmark all salaries annually and ensure every employee is a shareholder with meaningful equity in our two opportunities per year to review individual compensation. We don’t play negotiation games; we use transparent, data-driven salary bands to ensure equal pay for equal work. Your position in the band reflects your demonstrable experience and the value you bring to our mission.
Risk & Compliance Manager in London employer: Birdie Care Services
At Birdie, we pride ourselves on being an exceptional employer dedicated to transforming home healthcare for older adults. Our vibrant London HQ fosters a collaborative and inclusive work culture, where employees are empowered with generous benefits such as competitive salaries, stock options, and a strong focus on personal growth through training and mentorship. Join us in making a meaningful impact while enjoying flexible working arrangements and a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Risk & Compliance Manager in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Birdie Care Services looking for candidates who are engaged and informed.
We think you need these skills to ace Risk & Compliance Manager in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Birdie Care Services. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Birdie Care Services
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Birdie Care Services’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
