At a Glance
- Tasks: Visit client sites to manage pests and provide top-notch customer service.
- Company: Join a friendly team at Pest Ex, the North East's pest control leader.
- Benefits: Enjoy competitive pay, uncapped overtime, and fully-funded training.
- Other info: Dynamic role with opportunities for growth and a supportive community.
- Why this job: Make a real difference in pest management while working outdoors.
- Qualifications: RSPH Level 2 in Pest Control preferred; strong work ethic is key.
The predicted salary is between 26125 - 35000 £ per year.
Overview
Pest Ex provides specialist pest management services to residential and commercial clients across the North East. We have an exciting opportunity for an experienced Pest Control Technician to join us on a permanent, full-time contract.
Job Purpose
You will be part of a friendly, hardworking team, helping to deliver on our target of becoming the North East’s first choice for pest control by providing a first-class service that is unrivalled in quality. Your duties will include visiting client sites to undertake surveys, pest management visits and proofing works, following best practice in pest control and procedures for safe working, providing advice and guidance to clients, and upselling our products and services.
This is a customer-facing role and you will be visiting a variety of sites; therefore, customer service and problem-solving skills are essential. You must be approachable and adaptable, as no two days are the same. As you will be required to work at height at times, as well as independently, a safety-conscious attitude is imperative.
Please note, although previous experience in a pest control role is preferable, if you have strong values and excellent work ethic, we are happy to provide training to enable you to join our team.
Responsibilities
- Visit client sites to undertake surveys, pest management visits and proofing works.
- Follow best practice in pest control and procedures for safe working.
- Provide advice and guidance to clients and upsell products and services.
- Deliver a high-quality, customer-focused service.
- Work at height when required and operate as part of a team or independently.
Qualifications
- Minimum RSPH Level 2 Pest Control or equivalent.
- Excellent interpersonal and customer service skills.
- Full UK driving licence (no points preferably).
- Basic numeracy, literacy and IT skills.
- Friendly and positive attitude.
- Able to climb ladders, bend, lift heavy equipment, crawl in tight spaces, etc.
- Able to work independently, and as part of a team.
- Comfortable with travelling and working outdoors.
- Willing to work overtime, including occasional weekends and (rarely) nights.
Desirable (Non-essential) Certificates
- BPCA Advanced Technician in Pest Management
- CSCS
- Working at Height
- Asbestos Awareness
- Ladder Safety
- Manual Handling
- COSHH
- RSPH Level 2 Use of Aluminium Phosphides
What we offer
- Company pension
- Uncapped overtime + Quarterly bonus scheme (OTE £32-35k)
- Fully-funded training with accredited bodies
- Company vehicle and fuel card
- Uniform and all PPE
How to apply
If this sounds like the role for you, please apply by submitting your CV and cover letter to FAO Chloe Cooke-Winsor (Business Support Team Lead).
For more information or an informal chat, please contact Chloe or Michael on 01642 247 333 (option 3).
Equal Opportunities
Pest Ex has a tightly-knit community that values and respects every member. We are an Equal Opportunities Employer and recruit, train, compensate and promote employees based on merit, irrespective of race, sexual or gender identity, national origin, age, disability, beliefs, or any other characteristic protected under the Equality Act 2010.
Job Details
- Job Types: Full-time, Permanent
- Pay: £26,125.00-£35,000.00 per year
Pest Control Technician in Stockton-on-Tees employer: Bird Tech Ltd
Pest Ex is an exceptional employer, offering a supportive and friendly work environment where teamwork and individual contributions are highly valued. With opportunities for fully-funded training and a competitive compensation package that includes uncapped overtime and a quarterly bonus scheme, employees can thrive both personally and professionally while making a meaningful impact in the community across the North East.
StudySmarter Expert Advice🤫
We think this is how you could land Pest Control Technician in Stockton-on-Tees
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pest Ex. Understand their values and what makes them the top choice for pest control in the North East. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with clients, think of examples from your past experiences where you've provided excellent service or solved problems. We want to see how you handle different situations!
✨Tip Number 3
Be ready to demonstrate your adaptability! No two days are the same in pest control, so be prepared to discuss how you can handle unexpected challenges. Share stories that highlight your flexibility and problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and keen to join our team. Don’t forget to follow up if you haven’t heard back after a week or two!
We think you need these skills to ace Pest Control Technician in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Pest Control Technician role. We want to see how your background aligns with our mission of providing top-notch pest management services.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Don’t forget to mention your customer service skills and any relevant training or certifications.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide excellent service, so let us know how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bird Tech Ltd
✨Know Your Pest Control Basics
Brush up on your pest control knowledge, especially if you have the RSPH Level 2 qualification. Be ready to discuss common pests, their behaviours, and effective management strategies. This shows you're serious about the role and can hit the ground running.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, prepare examples of how you've provided excellent service in the past. Think about times when you solved a problem for a client or went above and beyond to ensure satisfaction. This will highlight your interpersonal skills.
✨Demonstrate Safety Awareness
Safety is key in pest control, especially when working at height. Be prepared to discuss safety protocols you've followed in previous roles. Mention any relevant certifications like Working at Height or Manual Handling to show you're safety-conscious.
✨Be Ready to Upsell
Upselling is part of the job, so think of ways you've successfully promoted products or services in the past. Prepare to discuss how you would approach upselling in a pest control context, focusing on how it benefits the client.
