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- Tasks: Deliver amazing bar and waiting hospitality to our customers.
- Company: Award-winning business with a focus on empowering teams and high standards.
- Benefits: Competitive hourly rate, tips, cash-back platform, and 50% off food on shift.
- Other info: Access to industry-leading training and support for your career growth.
- Why this job: Join a diverse team and gain experience in a fun, collaborative environment.
- Qualifications: No specific qualifications required, just a passion for great service!
The predicted salary is between 12 - 15 £ per hour.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
This role encompasses delivering amazing bar and waiting hospitality to our customers.
What’s in it for you?
- The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The UK Publican Awards.
- You will be working with some of the most talented people in the industry.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers.
- We take a collaborative approach to business development; we want your ideas!
- A competitive hourly rate plus an equal share of great tips.
- Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- We offer additional support and coaching from our talented managers.
- You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- We will back with you the tools you need to do a great job and have invested significantly in our properties.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams.
- We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Compensation To be discussed.
Front of House Team Member in Reading employer: Bird in Hand
Contact Detail:
Bird in Hand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about delivering amazing service, think of examples from your past experiences where you've wowed customers. Be ready to share these stories during your chat!
✨Tip Number 3
Don’t be shy about asking questions! When you get the chance, ask about their training programmes or how they support mental health. It shows you're keen to grow and be part of their supportive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining an award-winning business like ours!
We think you need these skills to ace Front of House Team Member in Reading
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of flair and enthusiasm, so don’t be afraid to express why you’re excited about joining our team and what makes you a great fit for the front of house role.
Tailor Your Application: Make sure to tailor your application to match our vibe. Highlight any relevant experience in hospitality or customer service, and connect it back to how you can contribute to our award-winning business. We want to know how you can help us ‘wow’ our customers!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed, and make sure to highlight your key skills and experiences that align with the job description. We appreciate clarity as much as creativity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our family right from the start!
How to prepare for a job interview at Bird in Hand
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, awards, and what makes them stand out in the industry. Understanding their approach to hospitality and their commitment to mental health initiatives will show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a front of house team member, your ability to deliver amazing hospitality is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your passion for providing excellent service and your fit for their welcoming environment.
✨Bring Your Ideas to the Table
This company values collaboration and fresh ideas. Think about how you can contribute to their business development and be ready to share your thoughts during the interview. Whether it’s a new drink suggestion or a way to enhance customer experience, showing initiative can set you apart.
✨Be Yourself and Stay Positive
The company prides itself on a friendly and positive atmosphere, so let your personality shine through. Be authentic and enthusiastic about the role. A positive attitude can go a long way in making a great impression and fitting into their team culture.