Tea Mixologist
Reporting To: Store Manager
Location: Bird & Blend - Norwich
Contract Type: Part Time, Permanent - 8 hours per week
Who are Bird & Blend Tea Co.?
Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea!
Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university.
Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike’s passion for over 10 years.
From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK.
Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it’s why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it’s what we care about other than great tea that makes us magical.
You can read heaps more information about us and our mission here:https://www.birdandblendtea.com/pages/our-story
About this Role:
We create a fun, interactive and exceptional customer experience for our customers!
On a daily basis you can find us mixing up tea based drinks, being knowledgeable and passionate about both our growing, independent company and our unique tea blends.
We also dabble in normal tasks involved in a retail sales assistant role such as cleaning, stock taking, opening and closing jobs etc, sampling in store, outside the store and at events. - It's a TEAriffic Role!
What are the responsibilities?
- Passion for Sales: Use your enthusiasm for Bird & Blend to sell our products and achieve store sales targets.
- Till Transactions: Handle till transactions smoothly and accurately.
- Store Procedures: Follow store operating procedures, including delivery, stocktakes, and stock replenishment, whilst keeping the stockroom and staff area organised.
- Health & Safety: Maintain a healthy, safe, and tidy work environment by following health and safety best practices.
- Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy. (We're a B-Corp!)
- Team Support: Act with empathy, focus on teamwork, and support the store management team as needed.
- Product Expertise: Become an expert on all things Bird & Blend, including our products, drinks, and commitment to sustainability and ethics.
- Customer Interaction: Be the friendly face of Bird & Blend, greeting with a sample and welcoming customers warmly and positively.
- Customer Happiness: Prioritise customer happiness by going the extra mile to make every shopping experience memorable.
- Events: Support with store and local events, including evening work, to make them enjoyable and memorable for our customers.
- Sampling: Getting out there to spread the word about our delicious teas, whether greeting customers with a sample,
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Tea Mixologist in Norwich employer: Bird & Blend Tea Co.
Bird & Blend Tea Co. is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about tea and customer service. Located in Chiswick, our team enjoys flexible working hours, opportunities for personal growth through tea education, and the chance to engage with a community of tea enthusiasts. Join us to be part of a dynamic environment where your creativity and enthusiasm can shine while delivering delightful experiences to our customers.
