| Working with our international sector groups, the role combines elements of traditional Legal Business Development and Key Account Management, supporting efforts to grow and develop specific strategic international client accounts. Reporting to Head of Sector Business Development - Global Sectors, the role will focus on supporting efforts to grow the relationships of clients identified as strategic priorities by our International Sector Group leaders, with a significant focus on supporting our market leading Tech & Comms and Media, Entertainment & Sports sector groups, but also supporting client development efforts in LifeSciences & Healthcare; Retail & Consumer; Financial Services; Energy & Utiltities; Aviation & Defence; and Automotive & Mobility. You'll be joining our Marketing & Business Development (MBD) team who work in partnership with senior stakeholders across the firm to set the strategy and shape the tactics to build our firm's profile. They help to win new work and strengthen and deepen client relationships, using a data driven and sales focused approach. You will also be supported by our regional BD team who sit in our international offices and support our lawyers based outside of London. In total, the MBD team is made up of over 60 specialists in marketing communications (mostly London-based), business development and client service. Whether it's driving a new content strategy, pitching for cutting-edge work, building our brand, or contributing to the development of our client relationships, we're committed to providing exceptional service to the firm and are known for leading the way when it comes to new technology and solutions. Energetic, creative and global, we're looking for people who have a passion for MBD and are keen to take a fresh approach Within the BD Team we have implemented a 'pod system'. This means that members of the BD Team work in small groups to support our practices and sectors. This role sits within the Technology & Communications and Media Entertainment & Sport sector group pod, but there would be an expectation that relationships would be developed with BD teams supporting all our sector groups. Key Responsibilities - Work with the Head of Business Development - Global Sectors to develop and drive the client development strategy for sector priority and other high potential clients in emerging areas e.g. Artificial Intelligence, Data, Cyber Security.
- Work with the client relationship partner and other key individuals to design and implement an effective account strategy including an account plan (client issues and business priorities), budget and relationship map.
- Continuously monitor key industry and client issues by reviewing press releases, setting up news alerts and using research tools (e.g., Deal Cloud, Introhive, Global Data and LinkedIn) and share these insights with the account team.
- Work with the account team to establish consistent global service standards and a One firm approach. Create new matter opening alerts to ensure partners and associates comply with the client's contracting & billing processes.
- Use CRM intelligence and insights to provide dynamic reporting. Introduce dashboards to monitor account performance (fees, opportunities, matters, activities, client engagement). Use Introhive to review new contacts at the client (and at Bird & Bird) and make account team aware.
- With the Client Listening team implement and manage systematic client feedback processes to evaluate client engagement and satisfaction and to identify new business opportunities.
- Create and manage a pipeline and ensure opportunities are properly recorded and updated in CRM
- Through client intelligence gathering and discussions with the account team, identify new business opportunities and connect (and coach) Bird & Bird teams to pursue these opportunities.
- Support the proposals process (working alongside the central pitch team where appropriate) on major RFPs and tenders, including the co-ordination of client pitch materials. Ensure proposal teams understand the client culture, buying criteria and structure.
- Build direct relationships with client contacts to understand their issues and tailor our value added services and Client Solutions to meet their needs
- Working closely with the Head of Sector Business Development - Global Sectors and the BD managers for each sector group, identify BD projects, initiatives or areas of strategic focus that require additional support.
What you'll bring - Prior experience in professional services and working within a partnership environment.
- Knowledge of sector-focused business development, marketing, or sales would be advantageous.
- Demonstrate knowledge and enthusiasm for topics and issues related to Bird & Bird's core sector groups. This understanding can stem from personal or professional experiences.
- Expertise in account relationship management and demonstrable experience building strategic business relationships and pursuing new business.
- Demonstrate a proven track record for standards of excellence and the successful candidate needs to be able to gain swift credibility with stakeholders in order to coach and influence behaviours.
- Be able to demonstrate commercial awareness and project management skills. The ideal candidate will have a strong external network and have a track record in the development and implementation of innovative processes.
- Experience of working within a multijurisdictional organisation is highly valued
- Experience of AI and Data Analytic tools.
What's in it for you We provide comprehensive support for our colleagues' health and wellbeing, including private medical cover, life assurance, critical illness cover, and regular health assessments. In addition, we offer a range of lifestyle benefits designed to help our team live their best lives, such as a cycle to work scheme, access to online GP appointments, discounted gym memberships, and an electric vehicle scheme. If you require any assistance, please email us at talentacquisitionlondon@twobirds.com To apply, click on the 'apply' button to submit your details. Bird & Bird opens up a world of possible for lawyers and professionals everywhere. Working for a leading international law firm like Bird & Bird means working alongside people who are truly collegiate in the way they work with everyone. We work as one global team, with over 70% of work involving people from across the firm. And that's only increasing! It's this common purpose and shared approach that makes for a more productive and collaborative place to work. Your firm. Your future. If you want to find out more, visit www.twobirds.com As a disability and neurodiversity inclusive employer we want to ensure that you have a barrier-free recruitment experience at Bird & Bird. If you require any adjustments during the recruitment process, please provide details to your recruitment contact who will be in touch to discuss any details provided and understand more about your individual adjustment needs. |
