Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the CRM team in managing and promoting our contact management system.
- Company: Join Bird & Bird, a leading international law firm with a vibrant culture.
- Benefits: Enjoy private medical cover, life assurance, gym discounts, and more.
- Why this job: Be part of a dynamic team that enhances client relationships and brand perception.
- Qualifications: Strong communication skills and a flexible attitude towards change.
- Other info: Opportunity for career growth in a supportive and inclusive environment.
The predicted salary is between 28800 - 48000 £ per year.
We currently have an opportunity for a CRM Co-ordinator to join the Marketing & Business Development team at Bird & Bird. Sitting within the CRM team, the role holder will assist with the day-to-day administration, promotion and ongoing management of the firm\’s contact Relationship Management system (Intapp DealCloud), as well as assisting with the roll-out and development of DealCloud and other Marketing & Business Development information systems. The position involves liaising with various Marketing & Business Development teams, predominantly based in the UK, within and international law firm.
The Marketing & Business Development (MBD) department works hard to build up and maintain the positive perception of Bird & Bird\’s brand in the market, and to help translate that into winning client work and building up the client relationships that make our business possible.
Key Responsibilities
- Advise on DealCloud functionality to enable International MBD to use DealCloud to its full potential, liaising with CRM Team as necessary
- Advise and train on how to use the various marketing tools (DealCloud, Introhive, Vuture) to produce targeted and relevant mailing lists
- Create and run reports to provide analytics for BD/Marketing purposes
- Enable and support CRM best practice through training and administrative processes
- Working with CRM Managers to develop data cleaning activities and reporting for the international secretarial community
- Manage internal User accounts, permissions and groupings to ensure consistent access to marketing and business development tools
- Working with the CRM Managers, regional MBD teams and Superusers to ensure PA\’s are carrying out data cleaning activities using reporting and analysis
- Provide analysis on queries, most reported and recurring issues, and building a library of FAQs
What You\’ll Bring
- Strong communication skills
- Ability to speak with people at all levels
- Receptive and flexible to change
- Contributes ideas for changes to processes and systems
- Displays positive attitude towards problem solving and asks questions to clarify understanding of issues
Benefits
We provide comprehensive support for our colleagues\’ health and wellbeing, including private medical cover, life assurance, critical illness cover, and regular health assessments. In addition, we offer a range of lifestyle benefits designed to help our team live their best lives, such as a cycle to work scheme, access to online GP appointments, discounted gym memberships, and an electric vehicle scheme.
Working Hours
The role may require some working outside our normal working hours of 9:30am- 5:30pm.
How to Apply
If you require any assistance, please email us at talentacquisitionlondon@twobirds.com.
To apply, click on the \’apply\’ button to submit your details.
Inclusion
As a disability and neurodiversity inclusive employer we want to ensure that you have a barrier-free recruitment experience at Bird & Bird. If you require any adjustments during the recruitment process, please provide details to your recruitment contact who will be in touch to discuss any details provided and understand more about your individual adjustment needs.
#J-18808-Ljbffr
CRM Coordinator employer: BIRD & BIRD
Contact Detail:
BIRD & BIRD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Bird & Bird on LinkedIn. A friendly message can go a long way in getting your foot in the door and showing your genuine interest in the CRM Coordinator role.
✨Tip Number 2
Prepare for the interview by researching Bird & Bird's brand and recent projects. Knowing their values and how they operate will help you tailor your answers and show that you're a perfect fit for the team.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bird & Bird family.
We think you need these skills to ace CRM Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Coordinator role. Highlight relevant experience with CRM systems and any marketing tools you've used. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our Marketing & Business Development team. Keep it engaging and personal – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you'll be able to submit all your details in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at BIRD & BIRD
✨Know Your CRM Tools
Familiarise yourself with the CRM tools mentioned in the job description, especially Intapp DealCloud. Understand their functionalities and think about how you can leverage them to improve processes. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves liaising with various teams, be prepared to demonstrate your strong communication skills. Think of examples where you've effectively communicated with different stakeholders or resolved conflicts. This will highlight your ability to work collaboratively within a team.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've contributed ideas for changes to processes or systems. This will illustrate your positive attitude towards challenges and your willingness to adapt.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team's current projects or how they measure success in the CRM role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.