At a Glance
- Tasks: Welcome visitors and manage enquiries with kindness and professionalism.
- Company: Join a caring team dedicated to creating a warm environment.
- Benefits: Free meals, enhanced pay, cycle scheme, and extra time off for milestone birthdays.
- Other info: Part-time role with flexible hours and opportunities for growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 27456 - 27456 € per year.
Do you have a friendly manner, a calm approach, and a passion for helping people? We’re looking for a dedicated Receptionist to join our caring and supportive team covering a period of maternity leave. As the first person visitors meet, you’ll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.
We offer some excellent rewards and benefits including:
- 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Cycle to Work scheme – save money on commuting costs and improve your health.
- Milestone Birthdays - get EXTRA time off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- And much more.
Location: Birchwood Heights, Hilda May Avenue, Swanley BR8 7BT
Hours: 20 hours per week
Pay: £13.20 per hour
Contract: Part-time/Maternity Cover
Shift: Days
As our Receptionist, you will:
- Welcome residents, families, visitors, and health professionals with kindness and professionalism.
- Manage incoming calls, emails, and general enquiries.
- Support residents and families with information and assistance.
- Maintain a tidy and welcoming reception and bistro area.
- Handle administrative duties such as filing, updating records, and booking appointments.
- Assist the administration and management team with day-to-day admin tasks.
- Follow confidentiality and safeguarding procedures at all times.
What do you need to succeed:
- Excellent communication and people skills.
- Compassion and a genuine interest in supporting older adults.
- Good organisational skills and attention to detail.
- Confident using telephones, computers, and basic admin systems.
- Ability to stay calm, patient, and professional.
- Previous admin or reception experience is helpful, but not essential.
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Receptionist in Swanley employer: Birchwood Heights
At Oakland Care, we pride ourselves on being an exceptional employer that values compassion and teamwork. Our supportive work culture fosters personal growth and development, offering benefits such as enhanced sick pay, milestone birthday leave, and a Health Cash Plan. Located in the welcoming Birchwood Heights, our Receptionist role not only provides a chance to make a meaningful impact on residents' lives but also comes with perks like free meals and a Cycle to Work scheme, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Swanley
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a warm smile and a friendly hello. It sets the tone and shows you’re ready to create that welcoming atmosphere they’re looking for.
✨Tip Number 2
Be prepared to chat about your passion for helping people. Share personal stories or experiences that highlight your compassion and dedication. This will resonate well with the team and show you fit right into their caring culture.
✨Tip Number 3
Don’t forget to ask questions during your interview! Inquire about the team dynamics or how they celebrate milestones. This not only shows your interest but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare.
We think you need these skills to ace Receptionist in Swanley
Some tips for your application 🫡
Show Your Friendly Side:Since the Receptionist role is all about creating a warm and welcoming atmosphere, make sure your application reflects your friendly manner. Use a conversational tone and share experiences that highlight your passion for helping people.
Highlight Your Organisational Skills:We love a candidate who can keep things tidy and organised! In your application, mention any relevant experience where you managed tasks or maintained order, whether in previous jobs or even in volunteer roles.
Be Professional Yet Approachable:As the first point of contact, professionalism is key. However, don’t forget to show your approachable side! Balance your application by demonstrating how you can be both professional and friendly in your interactions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our caring team!
How to prepare for a job interview at Birchwood Heights
✨Show Your Friendly Side
As a Receptionist, your warm and welcoming nature is key. During the interview, make sure to smile and engage with the interviewer as if they were a visitor. This will showcase your friendly manner and help them envision you in the role.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've managed multiple tasks or handled busy situations in the past. Highlight your attention to detail and ability to stay calm under pressure, as these are crucial for managing calls and enquiries effectively.
✨Know the Company Values
Familiarise yourself with the company's mission and values, such as compassion and respect. Be ready to discuss how your personal values align with theirs, especially your passion for helping older adults and creating a supportive environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics or how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
