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- Tasks: Drive and valet motorcycles while ensuring excellent customer service.
- Company: Join Birchwood Group, a leading motorcycle dealership in Sussex and Hampshire.
- Benefits: Enjoy health perks, a pension scheme, and discounts on vehicle purchases.
- Why this job: Be part of a passionate team dedicated to motorcycle enthusiasts and exceptional experiences.
- Qualifications: Must have a clean UK Driving Licence, Motorcycle Licence, and a love for bikes.
- Other info: Flexible hours with overtime pay available; work in a dynamic, supportive environment.
The predicted salary is between 22500 - 25500 £ per year.
Birchwood Group is a forward-looking company with retail stores, workshops and facilities based across the south coast of Sussex and Hampshire. Destination Motorcycles is a leading dealership specializing in high-performance motorcycles from top brands including KTM, Gas Gas, Husqvarna, MV Agusta, and CF Moto. We are dedicated to providing exceptional customer experiences and quality products that cater to motorcycle enthusiasts of all kinds.
We are currently looking to recruit a Van Driver/Motorcycle Valeter to join our successful Destination Motorcycles team in Fareham, Solent.
Main Duties/Responsibilities:
- Welcome all visitors to the site, providing guidance as required
- Ensure all keys are returned to the key cupboard and that the cupboard is locked at all times
- Ensure all vehicles are secure when vacated
- Delivery/collection of motorcycles for the service department
- Delivery/collection of sold motorcycles
- Assist with moving vehicles on and off site as required
- Assist customers with parking where necessary
- Be aware of the importance of good customer service
- Collect bikes from customers for servicing or repair
- Make deliveries of courtesy bikes and bikes completed after service/repair
- Ensure insurance cover note documents are received from customer on hand over of courtesy bikes and check for any damage upon return
- Report any damage to courtesy bikes/stock bikes or the company van if noticed
- Carry out service washes on bikes in for service
- Keep all demo and service loan bikes clean
- Valet and apply products to all new and used bikes prior to handover
- You may be asked to work outside the normal hours if certain deliveries are required. This will be paid as overtime at a flat rate.
- Ad-hoc duties as required
Knowledge, Skills and Experience Required:
- A genuine passion for motorbikes and good all-round technical knowledge
- A Passion for delivering high levels of customer service
- Flexible and willing to help
- Able to work effectively as part of a team
- Ability to work with minimum supervision
- Hold a clean full UK Driving Licence and Motorcycle Licence
Working Hours: 40 hours average per week
Monday - Friday 08:30 - 18.00 (1st April – 30th September)
Monday – Friday 08:30- 17:00 (1st October – 31st March)
Location: Fareham, Solent
Salary: £25,500 per annum
Holiday: 22 days plus bank holidays
Benefits: Health cash plan and perks, Employee Assistance Programme, company pension, subsidised vehicle purchase and aftersales scheme (upon completion of probation)
We are an Equal Opportunities Employer.
Due to the high volume of applications we receive, unfortunately, we are unable to contact each applicant individually regarding the status of their application. If you do not hear from us within 2 weeks, please assume you were unsuccessful on this occasion.
Van Driver/Motorcycle Valeter employer: Birchwood Group
Contact Detail:
Birchwood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Driver/Motorcycle Valeter
✨Tip Number 1
Familiarise yourself with the brands and models of motorcycles that Destination Motorcycles deals with. Showing your knowledge about KTM, Gas Gas, Husqvarna, MV Agusta, and CF Moto during your interview can really impress the hiring team.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will help you stand out as someone who understands the importance of customer satisfaction in the motorcycle industry.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work outside normal hours. Highlighting your readiness to take on overtime for deliveries can show your commitment to the role and the company.
✨Tip Number 4
If you have any experience with vehicle maintenance or valeting, make sure to mention it. Practical knowledge in these areas can set you apart from other candidates and demonstrate your hands-on skills.
We think you need these skills to ace Van Driver/Motorcycle Valeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to driving and motorcycle valeting. Include any previous roles that demonstrate your customer service skills and technical knowledge of motorbikes.
Craft a Strong Cover Letter: Write a cover letter that expresses your passion for motorcycles and customer service. Mention specific experiences that showcase your ability to work independently and as part of a team, as well as your flexibility in working hours.
Highlight Relevant Licences: Clearly state that you hold a clean full UK Driving Licence and Motorcycle Licence in your application. This is crucial for the role and should be prominently featured.
Show Enthusiasm: In both your CV and cover letter, convey your genuine enthusiasm for the motorcycle industry. Employers appreciate candidates who are passionate about their products and services.
How to prepare for a job interview at Birchwood Group
✨Show Your Passion for Motorbikes
Make sure to express your genuine enthusiasm for motorcycles during the interview. Share any personal experiences or stories that highlight your love for bikes, as this role requires a strong passion for the industry.
✨Demonstrate Customer Service Skills
Since delivering high levels of customer service is crucial, prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to assist customers and ensure their satisfaction.
✨Highlight Flexibility and Teamwork
Be ready to discuss situations where you've worked effectively as part of a team or adapted to changing circumstances. This role may require you to work outside normal hours, so showing your willingness to be flexible will impress the interviewers.
✨Prepare for Technical Questions
Brush up on your technical knowledge about motorcycles, including maintenance and servicing. Be prepared to answer questions related to bike care and demonstrate your understanding of the products the company offers.
