Sales Administrator in Christchurch

People and Culture Assistant at Birchwood Group

Birchwood Group is a forward‑looking company with retail stores, workshops and facilities based across the south coast of Sussex and Hampshire. We are currently recruiting for a Sales Administrator (12 month fixed‑term contract) who thrives in a fast‑paced environment.

Reporting to the General Manager, you will be responsible for providing the sales department with administrative and clerical support ensuring a smooth and efficient motorcycle handover process.

Your duties will include but are not limited to:

• Prepare motorcycle invoices and related documents from order forms
• Check for outstanding finance on part exchanges and cash purchases via Experian
• Process new motorcycle orders and match receipts to submitted orders
• Maintain and update demonstrator stock (new and used)
• Arrange stock transfers to/from other dealers as directed
• Register new motorcycles in line with company and manufacturer policies
• Manage used stock transfers between branches
• Prepare deal bags for all new and used motorcycles
• Record PDI, reconditioning, and accessories in the stock book (VSB) for service job cards
• Update sold motorcycle costs and complete end‑of‑month figures
• Process road fund licence paperwork
• Retain stock documentation in line with company policy
• Add used bikes to stock and funding system daily
• Remove sold bikes from the funding system daily
• Ensure compliance with manufacturer CSI standards
• Perform ad‑hoc duties as required

Knowledge, Skills and Experience Required:

• Admin experience is essential
• Previous experience of the automotive industry is desirable (not essential)
• Strong organisational and prioritisation skills
• Excellent communication skills, with the ability to communicate with people at all levels
• Exceptional interpersonal skills
• Excellent attention to detail and a methodical approach to work
• Able to work under pressure and meet tight deadlines
• Excellent problem‑solving skills
• Ability to adjust effectively to shifting demands, tasks, or team dynamics
• Self‑motivated, able to work on own initiative and within a team

Contract: 12 months (maternity cover)

Benefits: Health cash plan, Employee Assistance Programme, Subsidised motorcycle and car purchase and aftersales scheme (upon completion of probation)

We are an Equal Opportunities Employer.

Due to the high volume of applications, we receive unfortunately we are unable to contact each applicant individually regarding the status of their application. If you do not hear from us within 2 weeks, please assume you were unsuccessful on this occasion.