Birchwell Associates are working with a well-established professional services organisation seeking an IT Assistant to join their growing team in Cambridge.
This is an excellent opportunity for an IT professional looking to develop their career within a supportive environment, gaining exposure to a broad range of technologies while working closely with senior stakeholders across the business.
The RoleAs IT Assistant, you will provide day-to-day technical support to users across the organisation, helping to ensure the smooth operation of systems, hardware and software.
Responsibilities will include:
- Providing 1st line IT support to end users
- Troubleshooting hardware, software and network issues
- Managing user accounts and access permissions
- Supporting Microsoft 365 administration
- Assisting with workstation, laptop and mobile device setup
- Maintaining IT documentation and asset registers
- Supporting IT projects, upgrades and system improvements
- Assisting with cybersecurity initiatives and best practices
- Delivering basic user training and onboarding support
We would be keen to speak with candidates who have experience in:
- IT Support / IT Assistant / IT Technician positions
- Microsoft 365 administration
- Windows environments
- User account management
- Hardware and software troubleshooting
- Excellent communication and customer service skills
Experience with Active Directory, SharePoint, cybersecurity principles or professional services environments would be advantageous but is not essential.
What's On Offer- Salary from £25,000
- Private healthcare
- Company pension
- Life assurance
- Generous holiday allowance
- Flexible start and finish times
- Ongoing training and development
- Modern city-centre office location
- Supportive and collaborative working environment
If you're looking for an opportunity to develop your IT career within a stable and growing organisation, we'd love to hear from you.
Apply today or contact Birchwell Associates for a confidential discussion.
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