Care Coordinator in Stevenage

At Birchstone Care we are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs to offer support and choice as required. We are seeking a dedicated professional Care Coordinator with Senior Care experience to lead and manage our team of Carers. Please note we are not offering sponsorship for this position. We are proud to be an accredited Veteran Friendly Framework employer. We actively welcome and encourage applications from veterans, members of the armed forces community, and their families. Your skills, experience, and dedication are highly valued at Birchstone Care Homes.

Duties will include:

• Statutory Responsibilities and Care Duties
  • Ensuring the physical, social and emotional needs of our residents are met to the highest standards.
  • Assist and participate in all aspects of personal care for all residents, becoming familiar with all needs and personalities.
  • Setup and monitor programmes for residents care needs (food & fluid, incontinence etc.).
  • Manage Resident admissions and ensure they are welcomed into the Home.
  • Assist the management in reviews of residents care plans.
  • Monitor quality control and ensure high standards are practised at all times.
  • Provide Deputy Management cover for the Home as required and during out of hours.
  • Ensure that all aspects of Health and Safety are adhered to.
  • Assist the management with special functions as required.
• Administration duties
  • Ensuring that all Policies and Procedures for the ordering, receipt, recording, storage, handling, administration and disposal of medicines are adhered to.
  • Perform a monthly med audit and assist with daily med audit performed by Senior staff.
  • Ensure the Doctor's weekly round and District Nurse visits are supervised and utilised for maximum benefit.
  • Facilitate regular assessments of residents and document appropriately.
  • Manage and monitor CHATs visits, social worker reviews and community nurse rounds.
• Staff management responsibilities
  • Ensuring that Care staff are deployed and conducting their daily routines efficiently to the required standard and provide cover when required.
  • Perform daily handover, set roles and allocations for staff on a daily basis.
  • Manage staff in terms of shift coverage and deployment for sickness and absences, reporting to the management with concerns, issues and requirements.
  • Provide support/supervision for the performance management of staff and to be responsible for effective team working.
  • Assist management with the supervision/appraisal of staff and the probationary review of new staff.
  • Ensure doorbell and telephone are answered efficiently and in a professional manner.
  • Monitor daily room checks, ensuring high standards of environment are maintained and report all maintenance issues to management.
  • Participate in appropriate staff training activities.
  • Assist and participate in recruitment and induction process for new staff as required.
  • Chair Senior meetings to ensure communication between management and care staff.
• Liaison
  • Liaison with Pharmacist as necessary.
  • Meeting and update with Manager each day.
  • Liaise with and monitor Chiropody, Hairdressing, Dentist, Optician, Hospital Visits and all other external agencies appropriate to providing a high-quality service.
  • Book, manage and chase up appointments for residents (blood pressure, transport etc.).
  • Liaise with relatives about current conditions and concerns.
  • Attend all meetings as required.

Requirements:

• Minimum NVQ3 in Healthcare or equivalent qualification.
• Proven experience of leading a care team.
• Passion for elderly / dementia care, with a hands-on approach.
• Competent with basic computer software, such as Word, web based systems etc.

Company Benefits:

• 28-days Annual Leave (Pro-Rata).
• Pension contributions.
• Full induction and ongoing training.
• Opportunity to grow and develop in the company.