At a Glance
- Tasks: Support management with admin tasks and ensure smooth daily operations.
- Company: Birchstone Care Homes, dedicated to exceptional resident care.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Other info: Join a friendly team and enjoy a dynamic work atmosphere.
- Why this job: Make a difference in residents' lives while developing your admin skills.
- Qualifications: Strong customer service and computer skills; admin experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
Birchstone Care Homes is dedicated to providing exceptional care and support to our residents.
We are looking for a versatile and skilled Administrator to join our team and be the right hand to the Management Team at Millway House.
We are seeking an all-rounder Administrator with excellent customer service skills, sound computer skills, and experience in reception and business administration.
The ideal candidate will be responsible for providing comprehensive business support to the Manager and Deputy Manager and ensuring smooth day-to-day operations.
Requirements: Support with the safe recruitment of new staff, including completing DBS checks, requesting references, creating and sending offer letters, setting up new staff files.
Support with data entry, uploading of documents and other confidential information onto our personnel systems.
Maintain the required standards of confidentiality.
Directly support the Business Administrator, Deputy and Home Manager with administrative tasks.
Completing audits and ensuring they are kept up to date.
Support with sending communications, such as newsletters and invitations for home events to respective relatives/residents.
Taking minutes at meetings.
Welcome visitors to the home, and answer all enquiries, whether in person, email or telephone in a professional and courteous manner.
Respond to requests from residents in a friendly and supportive manner, assisting them if able, prompting, or requesting assistance from the appropriate colleague.
Ensure that office mail and residents personal mail is delivered to the intended recipient daily.
Manage the reception desk and lobby area, ensuring all calls are directed and managed appropriately and area is kept clean and tidy.
Overseeing customer feedback and reviews, requesting these when appropriate.
Attend relevant colleague meetings and training as required.
Assist with the purchase of products for all departments when required.
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Admin Assistant - Maternity Cover in Southampton employer: Birchstone Care
Birchstone Care Homes is an exceptional employer dedicated to fostering a supportive and nurturing environment for both residents and staff. With a strong commitment to employee development, we offer comprehensive training and leadership opportunities, ensuring that our team members can grow their careers while making a meaningful impact in the lives of our residents. Our welcoming culture, combined with our status as a Veteran Friendly Framework employer, makes Birchstone a unique and rewarding place to work.
