Administrator in Coggeshall

Birchstone Care Homes is dedicated to providing exceptional care and support to our residents. We are looking for a versatile and skilled Administrator to join our team and be the right hand to the Management Team at Nayland House. We are seeking an all-rounder Administrator with excellent customer service skills, sound computer skills, and experience in reception and business administration. The ideal candidate will be responsible for providing comprehensive business support to the Manager and Deputy Manager and ensuring smooth day-to-day operations. Key Responsibilities: Answering and directing phone calls in a professional manner Providing exceptional customer service to residents and families Managing and organising office documents and files Assisting with scheduling and calendar management Preparing reports, presentations, and correspondence using MS Office (Word, Excel, PowerPoint) Supporting the Management Team with various administrative tasks Coordinating meetings and events Performing reception duties, including greeting visitors and managing inquiries Handling business administration tasks to ensure efficient office operations Requirements: Proven experience in a customer service role Proficiency in MS Office (Word, Excel, PowerPoint) Strong organisational and multitasking skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Attention to detail and problem-solving skills Previous experience in a business administration role is a plus Company Benefits 28-days Annual Leave (Pro-Rata) Pension contributions Full induction and ongoing training Opportunity to grow and develop in the company
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