At a Glance
- Tasks: Keep our home sparkling clean and create a welcoming atmosphere for residents.
- Company: Join the friendly team at Millway House, dedicated to high-quality care.
- Benefits: Enjoy a company pension, employee discounts, and free on-site parking.
- Other info: Great training and support provided, with opportunities to grow within the team.
- Why this job: Make a real difference in residents' lives through your attention to cleanliness.
- Qualifications: No experience needed; just bring your passion for cleanliness and customer service.
The predicted salary is between 20000 - 25000 £ per year.
At Millway House we are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs to offer support and choice as required. We are looking for kind and caring individuals to join our happy and friendly team, those who share our values and will create a homely atmosphere for our residents.
To ensure that all areas of the Home are cleaned to the required standard, using cleaning products, equipment and procedures provided.
Qualifications- Previous experience in hotel or commercial cleaning is desirable
- Strong attention to detail and the ability to work efficiently
- Excellent customer service skills with a friendly and approachable attitude
- Ability to work independently and as part of a team
- Clean bedrooms and communal areas of the home effectively according to the schedule provided (regular and deep cleaning).
- Ensure that frequently touched surfaces such as keycode pads, handrails and door handles are cleaned at specified intervals during the day.
- Keep accurate records of all cleaning.
- Empty and wipe out waste bins.
- Vacuum carpets and mop hard floors.
- Shampoo / steam carpets as required.
- Shake out and arrange cushions / throws.
- Clean taps and basins and residents soap dishes.
- Spot clean surfaces, as necessary.
- Refresh water in flower vases.
- Empty vases of dead flowers, clean vase and return to the sluice room.
- Dusting hard surfaces such as pictures, light fittings, shelves etc.
- Restock hand towels, soaps, hand gels and antiseptic hand wash as required.
- Efficient and economical use of supplies provided.
- Assisting in the laundry when requested by the Housekeeper.
- Keeping storage areas clean, tidy, and cleaning trolley stocked up at all times.
- Participate in staff meetings as required.
- Whilst not expected to provide care, housekeeping colleagues are expected to speak in a friendly and courteous manner to residents and to alert nursing colleagues of any concerns.
As an employer we provide the highest quality training and support to all our staff. We welcome enquiries from applicants with no experience in a care setting. If you are a meticulous individual with a passion for ensuring customer satisfaction through cleanliness, we would love to hear from you. Apply now to be part of our housekeeping team!
For further details or just a chat about this opportunity - Please contact The Millway House Team on 01264 773737, alternatively simply apply to us online with your CV.
Benefits:- Company pension
- Employee discount
- Free parking
- On-site parking
Housekeeping Assistant in Andover employer: Birchstone Care
At Millway House, we pride ourselves on fostering a supportive and friendly work environment where every team member plays a vital role in creating a homely atmosphere for our residents. With a strong commitment to employee training and development, we offer opportunities for growth alongside competitive benefits such as a company pension, employee discounts, and convenient on-site parking. Join us in making a meaningful difference in the lives of others while enjoying a fulfilling career in a caring community.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Andover
✨Tip Number 1
Get to know the company culture! Before your interview, check out Millway House's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with residents, think of examples from your past experiences where you provided excellent service. This will help you demonstrate your friendly and approachable attitude during the interview.
✨Tip Number 3
Be ready to showcase your attention to detail! During the interview, mention specific cleaning tasks you've done before and how you ensured everything was spotless. This will highlight your ability to meet the high standards expected at Millway House.
✨Tip Number 4
Don't forget to apply through our website! It's the easiest way for us to see your application and get you in for an interview. Plus, it shows you're proactive and keen to join our housekeeping team!
We think you need these skills to ace Housekeeping Assistant in Andover
Some tips for your application 🫡
Show Your Caring Side:When writing your application, let your kind and caring nature shine through. Share any experiences that highlight your ability to create a friendly atmosphere, as this is super important for us at Millway House.
Attention to Detail is Key:Make sure to mention your strong attention to detail in your application. We want to know how you ensure cleanliness and organisation in your previous roles, so don’t hold back on those examples!
Customer Service Matters:Since excellent customer service skills are essential, include any relevant experiences where you’ve interacted with customers or residents. A friendly and approachable attitude goes a long way in our team!
Apply Online with Your CV:We encourage you to apply through our website with your CV. It’s the easiest way for us to see your application, and we can’t wait to hear from you and potentially welcome you to our happy team!
How to prepare for a job interview at Birchstone Care
✨Know the Company Values
Before your interview, take some time to understand Millway House's commitment to providing a safe and comfortable home. Familiarise yourself with their values and think about how your own approach to housekeeping aligns with creating a homely atmosphere for residents.
✨Showcase Your Attention to Detail
During the interview, be ready to discuss specific examples from your past experience where your attention to detail made a difference. Whether it’s cleaning techniques or maintaining cleanliness standards, demonstrating this skill will show that you’re a perfect fit for the role.
✨Emphasise Your Customer Service Skills
Since you'll be interacting with residents, highlight your customer service skills. Share instances where you’ve gone above and beyond to ensure satisfaction, as this will resonate well with the team’s focus on kindness and care.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training provided or how the team collaborates. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
