At a Glance
- Tasks: Support management with admin tasks and ensure smooth daily operations.
- Company: Birchstone Care Homes, dedicated to exceptional resident care.
- Benefits: 28 days annual leave, pension contributions, and ongoing training.
- Other info: Great opportunity for growth and development within the company.
- Why this job: Join a caring team and make a difference in residents' lives.
- Qualifications: Customer service experience and proficiency in MS Office required.
The predicted salary is between 30105 - 36795 £ per year.
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Birchstone Care Homes is dedicated to providing exceptional care and support to our residents.
We are looking for a versatile and skilled Administrator to join our team and be the right hand to the Management Team at Nayland House.
We are seeking an all-rounder Administrator with excellent customer service skills, sound computer skills, and experience in reception and business administration.
The ideal candidate will be responsible for providing comprehensive business support to the Manager and Deputy Manager and ensuring smooth day-to-day operations.
Key Responsibilities
- Answering and directing phone calls in a professional manner
- Providing exceptional customer service to residents and families
- Managing and organising office documents and files
- Assisting with scheduling and calendar management
- Preparing reports, presentations, and correspondence using MS Office (Word, Excel, Power Point)
- Supporting the Management Team with various administrative tasks
- Coordinating meetings and events
- Performing reception duties, including greeting visitors and managing inquiries
- Handling business administration tasks to ensure efficient office operations
Requirements
- Proven experience in a customer service role
- Proficiency in MS Office (Word, Excel, Power Point)
- Strong organisational and multitasking skills
- Excellent communication and interpersonal xgikmsk skills
- Ability to work independently and as part of a team
- Attention to detail and problem-solving skills
- Previous experience in a business administration role is a plus
- Company Benefits
- 28-days Annual Leave (Pro-Rata)
- Pension contributions
- Full induction and ongoing training
- Opportunity to grow and develop in the company
- Please click on the apply button to read the full job description
Administrator employer: Birchstone Care
Birchstone Care is an exceptional employer that prioritises the well-being of both its residents and staff, fostering a supportive and inclusive work environment. With a strong focus on employee growth and development, we offer numerous opportunities for professional advancement while ensuring a fulfilling work-life balance. Located in a vibrant community, our team enjoys a collaborative culture that values creativity and compassion in delivering high-quality care.
