At a Glance
- Tasks: Lead and develop the UK claims function, ensuring excellent customer outcomes.
- Company: Major international insurer with a focus on innovation and customer satisfaction.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a forward-thinking company with a commitment to excellence and compliance.
- Why this job: Make a real difference in customer experiences while leading a dynamic team.
- Qualifications: Expertise in Property & Liability and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Birchlake Recruitment is partnering with a major international insurer to appoint a Head of Claims to lead and develop the UK claims function.
This senior role requires Property & Liability expertise, delegated authority oversight, and a passion for customer outcomes.
The role combines governance and strategic improvement, overseeing MGA/TPA relationships, regulatory compliance with FCA rules, and strong leadership across brokers, clients and internal teams.
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Head of Claims & Customer Outcomes (Hybrid) in London employer: Birchlake Recruitment
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