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For Companies At a Glance
- Tasks: Support risk management in customer services and collaborate with stakeholders to mitigate risks.
- Company: Join a leading consumer lender based in Hertfordshire with a focus on compliance.
- Benefits: Full-time role with opportunities for professional growth in the financial services sector.
- Why this job: Make a real impact by shaping risk strategies in a dynamic banking environment.
- Qualifications: Experience in risk management, strong communication skills, and knowledge of FCA regulations.
- Other info: Mid-senior level position with excellent career advancement potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are delighted to be partnering with a Hertfordshire‑based consumer lender to assist them with the appointment of a newly created Risk and Compliance vacancy within their First Line. You will play a key role in supporting the Customer Services Department in embedding its first line of defence risk management framework and collaborating with risk owners, management and senior stakeholders to identify, assess, and mitigate risks while ensuring independence from daily business operations.
RESPONSIBILITIES
- Support the identification and documentation of risks in line with the organisation’s framework, responsible for the completion and assessment of Risk and Control Self Assessments (RCSAs).
- Lead identification of root causes of risk events and incidents and deliver remediation of risks and issues.
- Review and draft department policies, procedures, and processes to ensure regulatory alignment and business effectiveness.
- Map customer journeys to identify, assess and mitigate risks across key processes to ensure appropriate controls.
- Review key customer communications.
Advisory and Support
- Collaborate with risk owners and Heads of Departments to provide risk oversight for change and transformation projects, including defining risks and controls and ensuring effective governance and documentation is in place.
- Collaborate with business stakeholders and the Compliance Function to conduct regulatory impact assessments and support the department in implementing and adapting to new rules and expectations.
Governance and Reporting
- Represent risk in department governance committees, forums, and working groups, and provide insights and management information to support effective decision‑making and risk oversight.
- Analyse department risk appetite, customer outcomes and management information and data to assess and identify risks for mitigation, presenting reports to relevant committees and forums.
- Identify and monitor the department’s top risks, emerging risks and issues under management for reporting to the Operations Committee and Executive Risk Committee, including preparing papers for the Operations Committee.
- Responsible for the department’s external regulatory reporting.
KNOWLEDGE & SKILLS
- Strong experience working across multiple risk domains in a first‑line capacity, with a good understanding of banking and customer operations, especially lending, financial crime, underwriting, IT and operational resilience.
- Sound knowledge of the FCA handbook, particularly CONC and Consumer Duty.
- Proven experience in a consumer credit, or a similar FCA‑regulated financial services firm/sector.
- Experienced in advising business stakeholders, providing advice and guidance on internal matters, procedures and policies, and participating in internal committees and contributing risk insights.
- Experience in managing/supporting business projects/initiatives, particularly relating to operational efficiency, business change transformation and regulatory change.
- Excellent communication, stakeholder management and collaboration, and influence/problem‑solving skills.
- Previous experience of leading and managing others is highly desirable.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Financial Services and Banking
First Line Risk & Compliance Manager employer: Birchlake Recruitment
Contact Detail:
Birchlake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Risk & Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in risk and compliance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the FCA handbook and recent regulatory changes. We want you to be the go-to person for risk insights during those discussions!
✨Tip Number 3
Showcase your experience with real-life examples. When discussing your past roles, highlight specific projects where you identified and mitigated risks. This will demonstrate your hands-on expertise in risk management.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace First Line Risk & Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Risk & Compliance Manager role. Highlight your experience in risk management, compliance, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of the FCA handbook and consumer credit regulations.
Showcase Your Communication Skills: As a Risk & Compliance Manager, strong communication is key. In your application, demonstrate your ability to collaborate with stakeholders and convey complex information clearly. We love seeing examples of how you've influenced decision-making in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Birchlake Recruitment
✨Know Your Risk Framework
Familiarise yourself with the organisation's risk management framework before the interview. Be ready to discuss how you would support the Customer Services Department in embedding this framework and your approach to identifying and documenting risks.
✨Showcase Your Regulatory Knowledge
Brush up on the FCA handbook, especially CONC and Consumer Duty. Prepare examples of how you've navigated regulatory requirements in previous roles, as this will demonstrate your understanding of compliance in a financial services context.
✨Prepare for Stakeholder Scenarios
Think of specific instances where you've collaborated with stakeholders to provide risk oversight or advice. Be ready to share these experiences, highlighting your communication and problem-solving skills, as well as your ability to influence decision-making.
✨Demonstrate Your Analytical Skills
Be prepared to discuss how you've analysed risk appetite and customer outcomes in past roles. Bring examples of reports or presentations you've created that showcase your ability to assess and identify risks, as this will be crucial for the role.
