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- Tasks: Support the General Manager in leading a team and ensuring exceptional service.
- Company: Birchgrove, a leading company in retirement living with a focus on community.
- Benefits: Competitive pay, health care cash back, electric car scheme, and growth opportunities.
- Other info: Flexible hours, dynamic environment, and a commitment to diversity and inclusion.
- Why this job: Make a real impact on residents' lives while advancing your career in management.
- Qualifications: Experience in hospitality or healthcare, team management, and financial oversight.
The predicted salary is between 30000 - 40000 £ per year.
As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.
This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience.
- Brings experience from retirement living, hospitality, healthcare or property.
- Knowledge of financial management, capable of supporting budget management and financial performance analysis.
- Committed to enhancing residents' well-being and fostering a sense of community.
- Willingness to work flexible hours, including weekends, to meet development needs.
- Values aligned with our philosophy as outlined on our website.
- To have a firm understanding of safeguarding adults at risk.
- Experience in caring for residents who have health-related issues, including dementia.
- To have experience managing a team, including the direct supervision of staff.
- To have experience creating and implementing risk assessments.
Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy.
Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management.
Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with residents' preferences.
Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction.
Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood.
Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employees' career progression. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.
Competitive compensation and benefits including health care cash back and electric car scheme. We believe in the power of diversity and inclusion. Birchgrove is known as the leading company in its field within the UK.
If you would like to pop in for a coffee and a chat please let us know.
Assistant Manager Restaurant in Woking employer: Birchgrove
Contact Detail:
Birchgrove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Restaurant in Woking
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, and don’t be shy about asking for insights into the company culture. A friendly chat can give you the inside scoop and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and operational excellence. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for enhancing residents' well-being during the interview. Share specific examples of how you've made a positive impact in previous roles – it’ll help you stand out as a candidate who truly cares!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re genuinely interested in joining the team at Birchgrove.
We think you need these skills to ace Assistant Manager Restaurant in Woking
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about enhancing residents' well-being and fostering a sense of community. Share any relevant experiences that highlight your commitment to these values.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your experience in hospitality, healthcare, or property management, and don’t forget to mention any financial management skills you have. We love seeing candidates who align with our philosophy!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your key achievements and skills stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our company culture while you’re there!
How to prepare for a job interview at Birchgrove
✨Know the Community
Before your interview, take some time to research the community and its values. Understanding what makes the residents tick and how the company fosters a sense of belonging will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed teams in the past. Highlight your experience in supervising staff and any initiatives you've implemented that improved team performance or resident satisfaction.
✨Demonstrate Financial Acumen
Since financial management is key for this role, brush up on your knowledge of budget management and financial performance analysis. Be ready to discuss how you've handled budgets in previous positions and any strategies you've used to control costs while maintaining quality service.
✨Emphasise Resident Well-being
This position is all about enhancing residents' quality of life. Prepare to talk about your experience with residents who have health-related issues, including dementia. Share how you've promoted independence and dignity in your previous roles, as this aligns perfectly with the company's philosophy.