At a Glance
- Tasks: Welcome residents, assist with activities, and provide excellent customer service.
- Company: Join Birchgrove, a leading retirement community focused on inclusivity and well-being.
- Benefits: Competitive pay, complimentary meals, health cash back scheme, and electric car scheme.
- Other info: Exciting growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a brand-new community and make a real difference in residents' lives.
- Qualifications: Warm personality, great communication skills, and a passion for enhancing residents' well-being.
The predicted salary is between 27800 - 27800 £ per year.
Join a brand-new retirement community at Hampton Court Estate as their founding Concierge. You'll be part of creating something special from day one - welcoming the first residents and building a warm, vibrant community where people over 65 can thrive independently.
About Birchgrove: At Birchgrove, we create welcoming rental communities designed exclusively for people over 65, places where residents can feel comfortable, connected and independent. We're proud to be a Living Wage Employer and a Disability Confident Employer, and we're committed to building an inclusive workplace where everyone feels valued and supported.
Hampton Court Estate is a brand-new community just moments from the River Thames and Hampton Court Village. Opening in September, this is an exciting opportunity to be part of a new team from the very beginning and help welcome our first residents into their new home.
- Support residents in their day-to-day activities
- Assist with activities and events
- Answer telephone enquiries professionally and efficiently
- Collaborate with residents, families, and staff members
- Provide support to residents, guests and visitors
- Deliver high-standard food and beverage service in the restaurant
- Serve hot drinks and bar drinks throughout the day
- Clean communal areas
- Greet visitors at reception and manage car park
- Undertake activities under Health & Safety policies and procedures
What we're looking for:
- Warm and friendly personality
- Passionate about enhancing the lives of our residents
- Innovative and creative approach
- Self-motivated and enthusiastic with excellent customer service commitment
- Great communication skills
- Excellent team player
- Committed to enhancing residents' well-being and fostering community
Values aligned with our philosophy as outlined on: work for us.
Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth, investing in our employee's career progression. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.
Competitive compensation and benefits:
- Complimentary lunch cooked by our professional Chefs
- Health Care Cash Back scheme
- Electric Car Scheme
We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Apply now and help us create something extraordinary at Hampton Court Estate.
Locations
Front of House Assistant (Permanent, Part Time) in Surrey, Thames Ditton employer: Birchgrove
Birchgrove is an exceptional employer that prioritises the well-being of its colleagues and residents, fostering a supportive and inclusive work culture. With a strong focus on employee growth and development, we offer numerous opportunities for advancement within our innovative build-to-rent operations tailored for the over 65s. Located in a vibrant community, working with us means making a meaningful impact while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant (Permanent, Part Time) in Surrey, Thames Ditton
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Birchgrove and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Assistant (Permanent, Part Time) in Surrey, Thames Ditton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Birchgrove that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Birchgrove.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Birchgrove get a sense of who you are beyond your experience!
How to prepare for a job interview at Birchgrove
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Birchgrove and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
